Small Animal Clinic

We started our journey with LSU small animal clinic a full 6 months ago. Our little chi was in a lot of pain and was not able to lay down. My wife and I had a lot of sleepless nights going to 3 animal hospitals in our area and we're told that it was her arthritis, or that it was a pinched nerve. We knew that this was not what was bothering her. Something told us to take her to LSU. Upon arriving there in the evening time after only looking at her for a couple mins they immediately knew that she would need slot surgery. Dr. Embersics and the neurology department were amazing and available at anytime to answer my questions, or even see Layla in a emergency situation if we brought her to the hospital. The whole staff gave us a lot of relief and taking her there was the best decision because 6 months later she has done a 360 and it is like she never had any problems. I recommend for any major surgery needed they will become a part of your family! Thank you guys for 1,000 time for saving Layla's life!

We were met with highly skilled and informed doctors and support staff from our first visit to our last. They kept us up to date and always provided us with options and advice. Ultimately we didn't get the news we wanted about our very sick pup, but we were treated with so much kindness and empathy and they helped us make the best decision we could for our boy. Thank you to Dr. Gill, Dr. Serrano, and Dr. Murray. Top notch.

They saved my dog’s life after he was hit by a car. I am forever grateful to them and their amazing team. Happy to report that he has recovered amazingly and is thriving.

They took fantastic care of Layla my Mainecoon who recently just passed. LSU gave us many options for treatments. I choose the radiation and the team kept me in the loop the whole time and completed her course . After a lengthy battle she got tired and said goodbye. I’m thankful we were able to get that extra time with her. In the ends they let us hold her as she took her last breath and were very gentle with the situation. It was not the cheapest place by far but they can and will give a higher level of care. All of the money was worth 9 extra months with our girl.

Specifically in reference to their Good Samaritan program for strays brought in: I brought a stray cat in who was in awful shape. I did not have a carrier with me so I improvised with a box. It took quite a while for me to be acknowledged and checked in, meanwhile this cat was naturally not content with staying in the box. After checking in, they had me sit in waiting area - no carrier offered to transfer the cat into for comfortability & safety - and I waited for at least 30minutes. Eventually the vet came out and he was very kind, I did appreciate his kindness and professionalism. I then left the cat in the facility’s care after being reassured by staff that I would receive an update on the cat when available. Late the next day, I called to see if I missed the update and the person who answered was very sketchy and told me legally they cannot give any updates whatsoever on Good Samaritan drop-offs. She said to see if CAA received the cat by their next business day and that’s all she could tell me. I asked if she could say what it means if the cat is not there on the next day; if it was possibly still in care or if it had to be humanely euthanized, etc. She was very agitated and said legally she cannot give me even the general options of what could happen to a stray in their care. I find this particularly odd since the Good Samaritan program website does say animals in the facility’s care could be there in care for long periods of time, so I don’t understand why she legally cannot tell me information that is publicly available on their website. I have on good authority, inclination that they search first for reasons to euthanize an animal brought in under this program’s circumstances. This program should be more transparent with information on animals they receive through the Good Samaritan program, especially since it is funded by the community through donations.