Fur Family Animal Hospital

My dog Maggie loves fur family. All of the staff are wonderful, and Dr. McKeage is amazing. They are great at communicating and speedy at responding to email. Maggie used to be terrified of going to the vets but now she walks right into the office no problem. We had a mass removed from her shoulder this morning and Dr. McKeage called me after they were finished and reassured me that everything went great. They even sent me a picture of her which made my day.

Took both of my cats 🐈 as new patients and I must say I'm impressed. Even though one cat had a few sticks due to her veins rolling she never lashed out. No claws and no bites. Staff is amazing 👏 and you can feel their passion ❤️ I'm happy to have a clinic that knows how to work with cats.

I will FOREVER recommend this vet to everyone. They prioritize the care and comfort of a pet over anything else. My shy cat only likes being in her carrier and they adapted and did most of her exam while she was in her carrier. I appreciate a place that cares so deeply about an animal that they are willing to do their work where my animal feels the most comfortable. My other cat was very social and explored the place, instead of placing him on a table to keep him still, they followed him around and did their exam based off of where he went. I have never been so thankful for a place that prioritizes the comfort of animals over anything else. This vet is really the best in town! Every employee that works here is so incredibly pleasant. I was so amazed at how they treated both of my cats. ETA: I have never met a more cat friendly practice. I’ve been to many vets in manhattan (i grew up here which has let me to encounter many vets in the area) and this place is the BEST to take your cats to. The staff members i encountered were so kind with my cats it’s why i will never ever go to another vet again… if you’re looking for a place to treat your cats with the most grace and respect, this is the place to go to!

We have visited here since moving to Manhattan. Everything was fine until we showed up with our two dogs for their vet visit. We were reviewing their treatment plan and pricing when they told me they would get the kennel cough vaccine. I explained the kennel cough vaccines weren’t needed since we never board our dogs. This isn’t my first rodeo we have 6. Once we went over the treatment plan the total amount for our dog (who only receives yearly vaccines) was $165.00 I explained that I wasn’t okay with their prices and that I would take my dogs to the Deep Wells Vet because it was more cost efficient. They then told me that I would have to pay a $50 cancellation fee. I told them that I feel trapped and that I can either accept their services or pay a fee. I asked to speak to someone else. The vet tech then told me “I want your pups taken care of regardless of price” I was extremely offended as she made it seem like we weren’t going to take care of our animals. I explained we take care of our animals just not for your prices. Another tech tech came in after she left and said the doctor agreed if we service one dog we would only have a cancellation fee for our other dog of $25 dollars. I read their policy to them and said we didn’t cancel and we weren’t a no call no show as their policy states. I told her we were leaving. She said well let me go consult with the doctor. I stated for what? I will call and speak to the manger tomorrow about the fee but otherwise we are leaving and you can mail me a bill. She said well there isn’t anything we can do about keeping you here and we left. Calling the manager tomorrow.

We take our current dog and last dog here. They are great. And they caught cancer in our last dog when a previous vet clinic did not. Moved to this vet permanently and they have been super helpful whether it's an appointment or a phone call.