Dyer Animal Clinic

I am new to the area and brought my pug in for an ear infection. I have never had such a bad experience. First, they have you wait in your car ,and want to bring your pet in alone. When I asked why no one is allowed in the waiting room, I was told it's because they have problems with clients. That should be a big red flag. Needless to say, I went into the office with my dog.The vet tech treated my baby like she was an object, not showing any kindness or care at all. She man handled my fur baby up to the point of clamping her nose and mouth shut, cutting off her breathing all together so the vet could hear her heartbeat. I was just in shock. She also was so harsh cleaning her ears that she drew blood. At the end of the visit I was asked to sign papers stating that I wold not get loud or curse at staff. Any vet office treating patients well would not need to do this. If I could give 0 stars I would. If you love your pet, do Not take them here!

The care and attention given at Dyer Animal Clinic is remarkable. From our very first appointment with them, we knew they were different than the previous vet we used. Drs. Farrell and Radencic never failed to be anything but kind and helpful during each of our visits, patiently answering our questions and providing recommendations on how best to treat ear infections, allergies, and finally bone cancer. Dr. Radencic, Kayla, and Toni were exceptionally compassionate to my husband and myself when we finally had to say goodbye to our dog.

I waited to write this review hoping I would change my mind or have a better experience. I loved Dyer Animal Clinic. It was the only place I would take my pets for years. The vet that I normally see left the practice and I had to see a new veterinarian. I took one of my pets in because I noticed a loose tooth. While there the newer veterinarian (Radencic) pulled my pets tooth before they were numb. I watched my pet howl and foam while she proceeded to say to him, "If you would have been brought in sooner you wouldn't be in this situation." Literally shaming me because I wasn't aware that my senior cat had gum disease. My pets are healthy, loved, and up to date. This woman was so cold and rude. I will not be back. Hopefully by now she has learned how to properly speak to people and show compassion. My one star is based on my experience with a particular veterinarian. The office staff are kind and the other veterinarian (Farrell) I have not personally seen.

Great care of pets! Professional and answer all questions no matter how small. When I lost my first cat they were very supportive/sympathetic. I knew when I got my next fuzzy friend this was the only clinic I wanted to take him to.

It's nice to go-to a place where they love your pet as much as the owner. First visit was very professional mixed with a hint of personal touch. The techs were all very helpful and polite. Gave me an itemized bill and discussed treatment. The Dr. was very smooth with the shot. No hissing or crying. Staff recognize and practiced COVID protocols at all times. We definitely will be back for regular check ups.