Etheridge Animal Hospital

I recently had to make the hardest decision of my life. While she was "only a dog" to some, my Chihuahua of 13 years had to be put down. Lil Bit was my "baby" and had gotten me through some of the hardest points in my life. She was my best friend. Tracy and the entire staff at Etheridge were wonderful in helping me make a choice I wish I never had too. They were kind, compassionate and gave me time to say goodbye. Thank for for being so kind. My Lil Bit is back home and while I will miss her forever, I appreciate such a wonderful staff.

First time going there yesterday with our Pitbull Browny and was treated very nicely and even helped us in our budget thanks to them as of writing this out Browny is doing better

We adopted a cat who was surrendered to Etheridge. She's amazing and we're so glad we opened our home to her, but Etheridge really needs to keep better records of animals coming from these situations. I took our new cat to our regular vet to have her teeth cleaned. Etheridge had supposedly given her a rabies vaccine before trying to find her a home. Our vet called Etheridge to attempt to get her vaccine records. They were unable to provide them, so I called for more information. Apparently, they don't feel the need to keep records for animals that receive care that are then adopted out. The lady who answered my call seemed sympathetic, but was super unhelpful, since our new cat has a very common name. I explained I have the EXACT DATE we picked her up, and asked if they couldn't just narrow their search by month or date to figure out which record might be hers. Nope, they can't do that. They asked which of their employees had posted about her, so I found the post about her and messaged the girls that way. Only to be met with "We aren't an animal shelter, we could have provided them when you picked her up." Considering I've never had issues requesting vet records from any other veterinarian before, including animals I'd rescued from other clinics, I didn't realize it would be such a hassle for my vet to get her records. They told me the only way they could search was by her prior owner's name. I'm not sure how exactly I'd know that, since I rescued her after she was surrendered and I didn't know her previous owners. We're fortunate that we could get her a second dose before her cleaning, but I feel it should be standard practice to keep better records of the animals that receive care at the clinic. If they're "not an animal shelter," I'm not sure why keeping records of the few animals that do get adopted out from there is so difficult. I'm glad we only needed them for another vet and not because she'd bitten someone and we needed proof she didn't have rabies. In my opinion, not keeping diligent records of rabies vaccinations, ESPECIALLY for animals who are adopted out and may not return to Etheridge, is wildly irresponsible practice.

Dr. Tracy and her staff are always welcoming, kind, and courteous with their clients. I always feel that my pets needs come first. I would recommend them to anyone with love for their pet and wants the best care.

Ethridge really is THE BEST vet out there. They are always busy (because they're the best!) but they never let that deter their friendliness and compassion for every person that walks in, they really care about every pet that comes in. The vet there is so knowledgeable and always has the best treatment for your pet and wants to see them at their best! Thank you, really. It means the world to have someone you can always count on. God bless every one of you there. You are doing great work. The Casner's