Shoshone Veterinary Hospital

Live in Jerome but well worth the drive!! Amazing Vet and Friendly staff with the absolute cutest waiting room host ❤️ You can just feel the love and compassion they have for animals as soon as you walk through the door. We couldn’t ask for a better veterinarian.

The girls really care about your animals. My dog was shot and the staff called me before they opened and got me in immediately when no other vet in the magic valley would! I got there and was greeted by all of them with care for my girl. They made me feel super confident with their care of her. Ofer is great and very informative. So glad they were able to help my baby!!

Not impressed in the slightest. I have tried taking my animals in several times and it's never a good experience. I brought in my two dogs today and due to one having extreme anxiety he was taken while I held on to the other so they could examine him first. Rather than holding him at a distance so that he could still see me, they took him into the back where he somehow got out of his harness and took off running to find me (at this point he was shaking and frothing at the mouth from anxiety). During the chase he was slammed in a door. At that point I shouted (to be heard over the chaos) that I would hold him. An older vet tech came around the corner and promptly told me that my raising my voice wasn't necessary. I told her that her presence nor opinion were necessary and she refused to leave the room even though two other vet techs were there assisting. The doctor apologized profusely. I liked the doctor, but the way that vet tech treated me and my already high anxiety dog is why I will never return.

Brought my dog in to get his ears checked because he’s been scratching at them. The vet stuck a cue tip down my dogs ear & was sure he had nothing wrong w/them until I asked if he could actually check w/a pet ear scope to make sure. It didn’t seem like he wanted to because he knows it all. They’ve done this before at the vet I normally go to but they were booked out so I scheduled here. The Dr wanted to sedate my dog for him to put the ear scope into his ear but I didn’t allow it because I’ve seen other vets do it w/o having to sedate. Very unprofessional. Don’t recommend.

We have been clients of Shoshone Vet Hospital for 14+ years; our 16 year old Golden tried with all his might to keep living but between his hips, back legs, kidneys, eye sight and overall declining quality of life we decided it was time to let him rest easy. Upon our initial call we were told they would require an exam which was fine. An appointment was made. Hours later we were contacted and told they would not help us since he hadn't been seen in over a year...this is a 16 year old dog suffering. We contacted 2 other Veterinary Hospitals whom we had never been to and were shocked by Shoshone's response and offered to help us out immediately. Making this decision was hard enough and honestly should have happened earlier but we had hoped he would go on his own. The lack of empathy or willingness to help our beloved furbaby was heartbreaking and maddening, we will never walk through their doors again. Quality of care is out there, just not at Shoahone Veterinary Hospital.