Iowa Veterinary Specialties

I was super impressed with this service. The staff was so very empathetic and understanding. Our 14 year old Rottie had passed in the parking lot and we were allowed a room to grieve. Blue Pearl would have charged us $1200 for euthanasia (without memorabilia) whilst IVS was quoting a little under $600 (with memorabilia). Much more reasonable pricing and a truly lovely staff. Should I ever be caught in an emergency with my pets again, this is where I’ll be coming. Thank you to the front desk lady and the nurse who helped us. With all the chaos I missed your names. Thanks for your understanding and patience for us and Rogue.

The staff and vet were incredible in what was the hardest decision I ever had to make. My sweet Bandit ended up having a seizure and they took care of Bandit from the moment they helped get him out of the car. Unfortunately, Bandit had a brain tumor and I had to make the decision to put him to sleep. The staff was compassionate and let me have as much time as I needed. I picked up Bandit's ashes today and he came home in a beautiful box with a loving card.

Couldn’t say enough good things about the staff here we had to take my daughters 17 year old cat here late at night to be put to sleep cuz he was passing from as soon as walked in door staff was amazing they gave us time to say our good byes even understood my daughter on phone from across the country wanted to be involved in process of saying good bye

I brought my Guinea pig in around 12am-1am due to I believe having bloat. Was extremely puffy which was indicating pain and just overall not doing okay. The vet that had seen her didn’t do anything for her and didn’t really know too much about Guinea pigs in general in my opinion. I had to ask her if she had a feel around her belly instead of her coming in and telling me what she found during her exam. I feel like she did not take me seriously. She also told me to stop using meloxicam when it’s very obvious she was in a lot of pain. When I asked what else I should do for pain management she said “why exactly do you think she’s in pain?” After I had already explained numerous times she was very puffy in pain. In Guinea pigs, sitting puffy is one of the number one signs of pain. I also had to mention using cisapride along side metaclopromide as they target two different parts of the gut. Not sure why the vet wouldn’t have brought it up instead of me but she had okayed it. They didn’t have any in stock so I was told to call my regular vet. I called the following day to talk to them about getting cisapride from another vet and the lady I talked to was very rude. She told me they don’t “normally do that.” I asked what she was referring to and she said it seemed like I was the one asking for the medication and they don’t just give out medications. Except the night prior, the doctor agreed to give me some cisapride but they just happened to be out of stock. I really needed an X-ray to determine what was going on and X-rays were $700 dollars. It was also a $179 dollar fee just to be seen. I understand emergency clinics are more expensive but it gets to a point where the prices are unreasonable. I pay 40 dollars for an X-ray at my vet. Again, understand it is an emergency clinic but 700 for X-rays is absurd. I am now without any answers except for the knowledge I have myself & out basically $200 for nothing. The last tech I had talked to was very very nice though. Did not catch her name but she was very friendly. I do not recommend this place.

Waited three plus hours for vet to present an over one thousand dollar estimate for treatment. In that three plus hour time period nothing was done. Nothing. Another two plus hours lapsed and then a bill was presented. Focus of this review is the bill and time spent, as the first was the priority for this place and the second was not. Treatment was definitely not a priority.