Animal Clinic of Honolulu

Unfortunately, my experience at the Animal Clinic of Honolulu was far from positive. My dog had been grappling with severe skin problems, prompting me to seek help at the clinic due to their availability. A young female veterinarian attended to my dog, but it became evident that she lacked a clear grasp of his condition. She failed to identify obvious eyelid inflammation, which I had to bring to her attention. During the visit, she prescribed unnecessary antibiotics and recommended several costly tests, totaling around $600, yet yielding no answers. Frustrated by this outcome, I sought another clinic's opinion. There, the veterinarian swiftly identified my dog's condition just by observation (Apparently, it's a very common issue among my dog's breed) and accurately prescribed the appropriate medication, leading to my dog's significant improvement. While the young female doctor displayed kindness, it became evident that her lack of experience and knowledge led to what felt like mere guesswork. Unfortunately, I bore the financial burden of these uncertain decisions.

Dr. Ogasawara did a great job of checking Sophie's condition. She was thorough and professional. She called about the blood test done to notify us of the results. We are always happy to take our pets there. Thank you very much.

It's a very clean looking place and service is pretty quick. Staff are also friendly. If your animals easily get anxiety when around other animals, it's better you call them in advance (when you get to the parking lot) then they'll send someone out to greet you when a room becomes available so that your animal doesn't get anxious while waiting inside the clinic.

My dog has been well cared for at the clinic. They'll put you on hold for super long time when your just trying to make an appointment, with one of the worst hold messages of all time that keeps repeating as you wait 😂. They seem to always adding extra prices to whatever you original cost estimates.

Poor handling and diagnosis of our cat which resulted in over $1,200 in bills, but no firm and certain diagnosis or treatment provided by the young female vet for what was a severe condition. I can only assume the vet’s inexperience led to the scatter shot approach of just testing and prescribing to see what would happen. Not being able to quickly and with certainty diagnosis the issue, our cat suffered unnecessarily and weakened for days, all the while charges added up. In the end, we were fortunately and finally able to get her in at Aina Haina pet hospital before she suffered further. Within 5 minutes of examination, the vet there correctly and definitively diagnosed the issue, dental infection, and quickly explained a plan of treatment. Our baby has recovered, but if we would have stayed with Animal Clinic, I’m sure she would have suffered more and passed away after being billed thousands of dollars for unnecessary tests and treatments. For the health of your precious pet, please consider another vet.