East Lake Veterinary Hospital

This was my go to vet for years and then about 8 years ago they sold out to a corporation setting. They changed from the neighborhood vet into a uncaring business that only wants your money. This morning, I called them because one of my dogs was gravely ill. Sheet white gums, jaundice eyes and all the bad bodily fluids. He was dying. These uncaring people REFUSED to look at him. They said "we have not seen the dog in 6 years so we won't take him". Sorry that my dog hasn't been in need for care in 6 years and since this place charges an ungodly amount for annual shots and I have 4 dogs I simply have to get them elsewhere or go broke. THEY REFUSED, LET ME REPEAT, THEY FLAT OUT REFUSED TO LOOK AT A DOG IN DESPERATE GRAVE CONDITION. You decide if that's the kind of vet you want. I took him to McDonough Animal Hospital where they immediately took him in and are trying their best to save him. While the prognosis is grim, at least they care.

So glad my wife found this place. The vet takes his time explaining everything and all the options available for treatment. They provide top notch care for our boy. Glad we found it and will bring our pets here for as long as we live in the area. Staff is A++

Usually vet clinics have that underlying odor of animal urine and bleach, but this one was so clean! The office staff were prompt and courteous and so nice to deal with. The vet techs were quick and knowledgeable and showed lots of love and compassion. The actual vet was very very patient with our Shar Pei who can be very standoffish. He even got to the point of letting him touch him which if you know anything about the breed is practically a miracle. He explained everything in great detail and I had 100% trust in his care. If I could give them a million stars I would. Will only take my pets to them from now on.

One star is too many. Got to vet with dog having not ate in almost 48 hours, and told would not see without appointment. What good is a vet if they only want to schedule a routine visit? Directed to another facility they own that has seen our baby before but not impressed. They want an appointment too. Think hard about putting your faith in a vet that may not care when you really need more than a vaccine. You can get those at any mobile clinic.

Our fur babies, Peanutbutter and Badger, have been with East Lake Vets since 2008 when we brought them home as adopted rescue cats from the Jasper County Humane Society. Immediately, we knew we were in terrific hands for their initial well baby check and having their sterilization procedures. For 13 1/2 years, we have been so fortunate that they have been very healthy indoor cats. Cat owners know that cats are extremely guarded about showing illness; the signs of not feeling well are quite subtle. Tuesday, night Badger just didn’t seem like himself. By Wednesday morning, Peanutbutter had us concerned as well. Turns out she had developed a sinus infection (cat sneeze…joy!). He had an awful stomach virus (appreciated the sneeze much more than I knew😝). He was severely dehydrated and has now had three trips for follow up care just to make sure that everything is completely taken care of. Dr Morris is so wonderful and treats his patients and ‘parents’ with compassion and a sense of humor. He explained a lot about the anatomy of what was going on and what to watch for, really putting our minds at ease. People love to be recognized for great work, and they should be! Thank you for taking care of ALL of us!!!!!