West Haven Animal Clinic

Whoever is at the desk on December 16, 2023 she needs to be fired. I called to make an appointment for my cat who has gotten bitten by a tick. I found a tick on my cat the night before I removed it with tweezers and made sure I got every piece of the takeout. The next morning, my cat was acting a little different than usual he vomit, clear liquid he didn’t want to eat, and he seemed restless, and would not stay in one spot!! I called The West Haven clinic, which my cat visit once for an ear infection back in July. When she picked up I explained to her all of his symptoms, and all I asked for, is to make an appointment for tomorrow. This lady literally kept making up excuses of everything in the book on what to do, and would not give me an appointment!!! She bring up the price she bring up things maybe that I have been doing at home etc etc. and I explain to her I know my cat and I watch him closely. He seems a little different and I do not care how much it cost. I want to get my cat checked out. She didn’t care, and she kept going on with excuses. I then told her I will find another veterinarian, perhaps his old veterinarian that he used to go to prior to this West Haven clinic. She then hung up in my face. I never heard of a veterinarian, not wanting to take in a animal for a serious reason!! And I’m sure it’s not the doctors because I actually met one of the doctors and he did a awesome job with my cat. It’s the receptionist at the front desk that think they know everything like I said she needs to be fired for refusing care to an animal.

I adopted my kitten at the West Haven Animal Clinic . The staff is very polite and friendly. Including Worker June who’s been there for sometime now as exceptionally helpful. I also helped my neighbor adopt a kitten from the same litter.

Took our Long hair black cat Midna to have her spayed. They did a beautiful job and she was treated so wonderfully. The staff all fell on love with her..we actually adopted her from this hospital.

I had taken my pets to West Haven Animal Clinic for years and was satisfied. They need more veterinarians to handle the too large population of patients they accept.Sometimes they triple book appointments. The other veterinarians did not stay. However, Dr. Feldman was wonderful to me and my pets. He is extremely patient, caring and empathetic. On 9/3/23 Dr. Padilla gave my 13 yo Cavapoo Tucker two different medications by injection that there was no strong clinical indication for. He did not ask me if I wanted lab work done before injections to my senior dog. My dog went into kidney failure and stopped eating immediately after injections. I had to euthanize him one month later. Lab work done after the two medications revealed renal (kidney) failure.

I had my dogs ears cropped at this clinic. I wish I would never even done it. The dogs ears were cropped uneven. He still has the stitches 3 weeks later after 3 visits. This made the dog so uncomfortable all I could do was tell him I was sorry. I would never recommend ear cropping especially from this place. The Dr is nice but he apparently does not have it in him anymore to do the job. Stay far from this place.