Pueblo Animal Urgent Care

Took my small dog because she seemed to be irritated by her eye on a Saturday when we couldn’t see her normal vet. We were seen quickly and they were able to evaluate her with some tests and gave us treatment to take home. They explained the treatment plan thoroughly. I was very happy with their professionalism and their kindness to myself and my dog. I was also surprised by how comparable in price it was to my normal vet appointments. Hopefully I’ll never need to see them again, but if an urgent situation occurs on a weekend or late evening, I’ll definitely go to them before making the drive to Colorado Springs.

We just took our dog there today. A vet tech took a look at our dog and stated that they really could not do much more than clean up the tumor that we discovered earlier. I really appreciate that they told us up front rather than clean it up and charge us a few hundred dollars. If we are ever in the unfortunate position to need emergency vet care again, we wouldn't hesitate going back.

I took my Bichon who has been bleeding out of his nostril and having trouble breathing on Saturday, to the emergency room. Before I took him I googled all the reasons why he would bleed. The internet advised I take him in. I’m a single mom on a fixed income. They told me to bring him in. So when I got there we had to wait outside in our vehicle until it was our turn. So I waited, they had me fill out papers and take my credit card payment 150.00. So then they come get my baby take him to the back and bring me a 1600.00 estimate for blood work to tell me exactly what could be wrong it was a 150.00 for them to tell me everything the internet said what it might be. The 1600.00 was for blood work then it was going to be 4000.00 -10,000 for the treatment. I told them I couldn’t afford that but I wanted to talk to the veterinarian Ito see what she had to say and the rude , hateful vet tech said to sign this paper that I was declining services! In fact she demanding it. I was so annoyed I told her I would sign it after I talked to the veterinarian. So I go talk to her and asked her what exactly did she do to examine him for the 150.00 , she claimed she couldn’t really examine him because he wouldn’t let her he kept moving. Which I wondered well why didn’t you have me help you. I told her I couldn’t afford the estimate. She just kept saying yeah well these techs practically work for free, we have to pay the lights. I was shocked at her insensitivity . I didn’t want free medical services but I could of read that on the internet for free . I don’t even think she looked up his nose or anything . I love my baby so much and I felt so sad that this team of staff were inconsiderate, money hungry, and didn’t do anything to make me or my dog feel hopeful . They were ugly with their personalities, greedy and insensitive! So unless your rich donate your time . I’d rather lose a human than my baby I’m so upset

After calling no less than five vets in the Pueblo area and being refused by all of them, we took our sick cat to PAUC. They treated my cat promptly and she is recovering well. Priority, customer care, patient care, cost were 5 star.

This place has gotten some bad reviews, but that was not my experience.my dog had a doughnut shaped bone wedged between her bottom canine teeth and bottom of her jaw. She was in quite a bit of pain from the rubbing on her gums. The staff was extremely friendly and the vet/doc kept me updated on what was going on. I am very happy with their service and appreciate it