Alameda Veterinary Clinic

LOVE all the vets and techs at Alameda Veterinary Clinic. They are always looking to keep my baby healthy while recommending the most cost effective ways of doing so. They treat my dog as if they were treating their own furry family members. They even rein me in when I consider advanced testing that is expensive and really isn’t necessary. Couldn’t ask for better vets.

I've been going to this vet for a couple of years now and I absolutely love them I will not go anywhere else. My pets mean the world to me as I feel everyone can relate to and the people that work here really care about animals and it shows. Doctor Howard is so helpful, engaged and personable. I think he should be a national treasure. Photos of my kitties included 😊

I really, really wanted to like Alameda Vet Clinic, as the staff is generally pleasant and it’s close to my house. I gave them multiple chances, but after my recent experiences I now have no other choice but to seek care for my dog elsewhere. As far as annual check-ups go, I never had any issues. But when other problems began to arise with her, I was truly able to see how incompetent and apathetic the staff at this office truly is. My dog is suffering from some health issues (she’s asymptomatic, but her blood tests are coming back abnormal) and we can’t figure out exactly what’s going on. Some of the potential causes are highly concerning and life-threatening. I had numerous blood tests done by this office, and never heard back on results without me pursuing them. I assumed everything was all good after the initial follow up test — no news is good news, right? Wrong. My dog’s blood test once again came back abnormal and Dr. Howard and his staff didn’t even bother to call me. I had to call THREE times before I ever heard back on results, and nearly two days later he finally called me to discuss them. He had a very careless attitude, telling me he would try to look into it, but he was leaving for a 4-day weekend and didn’t really have the time. Additionally, it was clear he had no idea what a possible cause could be (I literally had to inform him of what I found in my own research online). The one positive here is that he did take the time to consult an outside forum and an internal specialist to get a bit more information about recommendations. I proceeded with more testing based on these recommendations. Again, they did not bother to call me back with test results. I called once a day for one whole week and I was told “we don’t have them yet, we’ll leave a note for the staff to call as soon as we do.” Finally, I called on Monday, August 8th and was emailed the results. The report said they had last been updated July 31st, EIGHT days earlier!!!! Then, I was told Monday that Dr. Howard was out and that I would for sure hear Tuesday. I didn’t. I am worried sick about what’s going on with my sweet girl and Dr. Howard and his staff could not care less. If you’re just taking your pet for an annual exam, there’s nothing wrong with Alameda Vet Clinic. However, if your pet is sick or showing signs of other issues, I’d avoid this place at all costs. Find somewhere with a compassionate staff that genuinely values the health of your pet, because from what I can see, this place isn’t it.

They did not tell us it was an extra $48 to drop my dog off in the morning for her xray appointment (so could take her before work). If I knew that I would have just taken off work and dropped her off for her appointment only. I thought they were being accomodating. I guess they treated it as a boarding fee? Don’t offer this option or be more upfront and tell me it costs extra. They didn’t tell me until I picked her up at the end of the day and it was an extra $48.

The standard of care for my fiancee and I's cat and dog has been nothing but superb. Prompt, communicative, and overall amazing.