Parkside Animal Health Center

My kitty was comfortable which made me feel at ease. He didn't like his exam because his bottom was being checked but that's to be expected. When done, he was fine, as if nothing happened. The staff was caring and Dr. Brenda explained things to me clearly.

We lost our pup here but the staff was amazing through this process! They really cared and did everything they could to help us out. Thank you 🙏🏽

We went to Parkside for a couple of years with our two dogs. Apart from the revolving door of staff, there were multiple occasions where we needed to get our dogs in for a same day or next day appointment for a non-life threatening emergency. Multiple times we were told that we had to wait 3-5+ days to get them in, that's not going to fly with my dogs toenail half off or an ear infection... We wound up changing vets and learned about a few other things that should have been done, but weren't. We have a dog on a medication that if increased, can cause systemic hypertension and cause blindness if untreated. We were told to increase her dosage and we thought nothing of it at the time. I can't say how thrilled I was to learn that the vet at Parkside didn't monitor or even mention any of that. Fortunately my dog didn't go blind due to something that would have been completely preventable with proper care. In response to the owners: I will try to clarify a few things to make my review less vague. It seems as though your logs may possibly have some errors in them. I am showing in my prescription records that we started her on a 50 mg per day dose (one 50mg tablet cut in half, 2x per day) in October 2022. That was later doubled with the new prescription (one 50 mg tablet twice a day) of which the new dosage prescription which was issued in May 2023. There was no follow up or instruction to come in for blood work with the increase. If your records do say that her dosage went down and never went back up then may I suggest a re-evaluation your record keeping processes. I realize that all medications have inherent risks, but we rely on the various medical professionals to ensure those risks are minimized or averted. I will fully admit that I know very little about the medical field despite growing up with multiple doctors as close friends and family. I would like to point out that many General Practitioners keep a few appointment slots open each day for non-life threatening emergencies. I don't think going into the emergency vet for an antibiotic prescription to clear the early stages of an ear infection is a good use of anyone's time. I am disappointed in the response given to this review. The ability to admit fault in any capacity is how I judge those I choose to work with and the response fully addresses the second sentence of my initial review. I ask that you please take my inappropriately addressed and vague public rant as the legitimate negative review and experience that it is. All I can ask is that you at least think about what I had to say because I don't want an animal to have avoidable irreversible damage from a lack of follow up. I need a vet I can trust and the owner response to this review galvanized our choice to change vets.

I relocated from out of state and was with my vet for 22 years. I never thought I'd find another great vet and shopped around before finding Parkside. They do a great job listening and applying the correct care. I never feel rushed, the prices are affordable and they are gentle with the animals. Thanks so very much -Magali LaFont

Dr hill was wonderful, and all of the techs and reception were so friendly and helpful. It’s very hard to find a vet that listens to me and doesn’t treat me like I’m dumb, and Dr Hill was absolutely exceptional. We were in and out with two senior dogs in less than an hour, and my dogs felt so comfortable here. Usually I have to be the one to restrain them because they’re a little spicy, but they were so comfortable here that the tech was able to do it without my help. We will definitely be back with my other pets.