ABC Pet Clinic

We were here more than 6 years and make multiple trips a year. The staff is never the same. Every time we go there are different young vet techs. We have never spoken to or seen the vet, I am not even sure there is one. They require you to book and appointment. Very seldom is the dog taken for medical attention at the appointed time. We have waited more than an hour over the years. We have never complained. Our last and final visit I was 11-12 minutes late for an appointment due to traffic. The receptionist said they would not take me if I was over 10 minutes late. She went to check with the Vet. 5 Minutes later she said it was OK, but never do it again or forget it. I flipped, 6 years of waiting for the techs, all the problems with COVID appointments and thousands of dollars spent, if I am late once more "forget it". I have never seen such customer service. The office manager then dragged me into a room for another 15 minute grilling, at the end she gave me a termination letter and I was told to never return. Save yourself some grief and never start using this clinic.

The staff and receptions are so friendly. Dr. Raj and Dr N are great! I feel our dogs have been well cared for.

I called to see how much a spay for my mothers 7 month old female dog was. The receptionist answered the phone, placed me on hold without greeting, once she got back on the phone, she was unprofessional. She would not give a price for a spay because we aren’t current clients. I understand that when a spay is performed, an exam is required + other services such as pre operative lab work, intravenous fluids, pre meds + post meds etc is recommended.( however this wasn’t the reason she couldn’t give me a price) Her reasoning behind not giving a price for the spay was because an exam needs to be completed first, since we weren’t current clients she can not provide a price for that service. Of course an exam will be completed prior to any procedure, that is to be expected so I’m confused as to why we couldn’t get a price of the procedure. It’s one thing to have a receptionist who is rude answering phones but not giving consumers prices for routine procedures is outrageous. I could see if I was calling to see how much it would be for an orthopedic surgery, intestinal obstruction, or even to treat a pet for heart work disease, I wouldn’t expect a price quote for that but for a spay procedure?!

Most excellent and also very fair pricing, and it has been there a long rime. The restaurant over the road has only been there a couple of years, but they plaster the parking lot with anti-pet signs - will never go there to that restaurant on principle.

Dr. Raj is absolutely awesome! I have been going to him for 10 years. He is knowledgeable and compassionate. He is a straight shooter and has no hesitation to recommend what is best for BOTH the pet and owner. This is such an important point! Tyson and I have complete trust in him. The staff is great as well. Look no further!