Arbor View Veterinary Clinic

Reception is welcoming. They listen to concerns and get the help needed. The techs are well-informed and friendly. The Vets are personable, caring, patient and knowledgeable. All of my questions are always answered. I am confident my dog is receiving excellent care. As I was leaving, a lady (without an appointment) brought in her small dog who had what looked like an eye infection of some sort. She was very worried. The staff was reassuring and told her a vet would see her. They care.

We had a couple days of non stop emergencies for my dog Ginger. Although we have been coming here for years, these visits were especially stressful and we thought we might have to put her down. The vets and techs went so incredibly above and beyond to help me last min navigate drop offs, pick ups, they even offered to help us give her her pills if we could get her there in the morning and evening. WHO DOES THAT?!! The amount of stress and worry they helped take off my plate, working with my crazy work hours trying to drop off and pick up?! I’m honestly never going to forget their kindness and support through such a horrible time for my dog and me. And the best news is, she’s still with us. They saved her, through their patience, care, and support. Thank you Arbor View for being such a wonderful facility, filled with people who are helpers . I’m eternally grateful.

My Great Dane was treated 8/19/23 He’s a handful and requires special handling and care when being seen. Arbor View is always accommodating his needs to make him feel comfortable and safe by putting him in the larger exam room that has a small couch. I can’t say enough about this clinic and vets. My Great Pyrenees Daisy was treated wonderfully at her 1yr check up. Staff was also wonderful and kept me updated when the vet was running a bit behind. ❤️ arbor view

Our pupper is normally pretty skittish to certain things but during this appointment, my husband said she LOVED the vet! She immediately was drawn to her and didn't hesitate to go to the back. She also didn't have any issues with getting her shots, which she normally doesn't but man did my husband rave about them when he got back to the car! Awesome vet! Been going to them since 2020 when we first got Gracie Lou. They have always taken such great care of her.

Arbor View is ok for scheduled routine visits, but I was really disappointed when my dog needed to be seen right away for an abscess. I called on a Saturday afternoon hoping that they might have had a cancellation or an emergency opening. I was told by a very unconcerned employee that they had no appointments for at least two weeks. I asked if they had something open for emergencies and she just said I would have to call on Monday and see if a drop off appointment was open. She was so abrupt and made it obvious that she didn’t care if my puppy was able to be seen or not. I was able to find another vet who was very kind and accommodating and I will be going to their office moving forward. I understand that appointment times fill up and you are not always able to accommodate last minute appointments, but you should always be able to be kind and empathetic, especially to a pet parent who is stressed and needs help. Maybe try to hide your disinterest just a tad.