Affordable Animal Hospital of Orange

I just want to say thank you so much to the workers here they were so helpful to help our furbaby ! The second we walked in there they were kind to us , even with the whole prices they worked with us and that we really appreciated no other place was kind like they were . Our dog had zero chance of living without the massive pyometra surgery and the doctor there was clear on that so they didn’t waist no time they got straight to work… again thank you 🙏🏽😊 here’s a after photo after her recovery 🥰

I've been going to Affordable Animal Hospital of Orange for over a year for both of my cats since they were kittens. This is the only place they've ever been and until today I haven't had any problems. Today I took my cat to get spayed. The receptionist was rude and unwelcoming so I thought maybe she was just having a bad morning. The only time she was not rude was when I complimented her on her scrubs. When I went back to get my baby girl the same receptionist was there working on the computer, didn't acknowledge me when I came in (not even to say "I'll be with you in a minute) and there was only 1 other person there. Approximately 10 minutes later she was still doing the same thing on the computer, hasn't helped a single person in the waiting room and now there are 4 people waiting for her and again she never acknowledged one person that came in. I simply asked how much longer it would be and was told, very rudely by her, that she is one person and there was another person ahead of me. I sighed out of frustration and when she asked me if something was wrong I told her she was very rude. She proceeded to argue with me and pretty much said would you like to pay your bill and never come back. I told her yes. She also proceeded to tell me she was a supervisor. After finally paying for services the tech, Rosa, brought out my baby girl and informed me to come back in 10 days for a checkup. I informed her I would be going somewhere else because of how rudely I was treated. She was very apologetic and sweet. I have another appointment for my 2nd cat on Friday and will be canceling that and going somewhere else. So sad that 1 person can ruin things to the point i will not return.

Every single time I try to make an appointment for my dog the doctor always seems to call off , not to sure why they’re in business. On top of that they never answer their phone not even for emergencies. I will no longer bring my dog here and will make sure none of my referrals go there either. This place hasn’t been the same ever since mimi left. She’s the only that was always on top of everything and made sure our visits were always smooth and made sure we were satisfied.

This place suck. They never answer any calls. When i make an appointment for my dog, they cancel the day of or they make the appointments on the day that they’re close They love to bug me and make me feel bad even when i try over and over to make an appointment. The front desk worker are rude and will put you on hold for more then 10 minutes or will take to others will you are still on the phone with them. Pls dont waste your time here

Terrible place--terrible staff--soulless people. I should have written this review 3 years ago when my chihuahua passed away in an unfortunate accident. This was the nearest place we could rush him too. He died there and all the staff were so unemotional. All they wanted was our money for a dead dog--they wasted no time handing us the bill. Then they had the audacity to call us up 2 weeks later and schedule a veterinary appointment for him that was past due. Stay away from this place!