Loving at Home Pet Euthanasia

Unfortunately we are faced with this tough decision. First call with Dr. Saiki and it lasted about less than a minute. It’s hard enough to take the steps to make this call. We start with the hard decision we have made due to our pets health and start on the story a bit. We mention the age and Dr. Saiki repeats it back shocked. You’re in the business of this… and you repeat it back shocked? We are already struggling with it enough as it is and that is not an appropriate response for a vet that specializes in this. Dr Saiki then cuts us off (sounding a bit indifferent) and asks where we are located in the bay. We mention where we are and Dr. Saiki responds “oh yeaaa that’s 30 miles from me yea I dunno that’s pretty far I only make it up there certain days.” So casually like it’s an appliance to be fixed or a simple appointment to have. It was at this moment I ended the conversation promptly. The lack of compassion and professionalism was pretty astounding for a vet that specializes in this. Even if we are out of your “service area” that could be handled in a much more professional and kind manner due to the circumstances.

Dr. Saiki was wonderful to work with. On a Monday morning, we contacted her before 9am, and she was able and willing to come in that same morning. Two hours after calling her, she came into our office and consoled our staff as she administered the euthanasia. Our office cat Bernie was so loved and it was such a hard time for us to see Bernie go. His 16 years of life was special to our JATC staff and students; he was truly a part of the family, and he will be so so missed. Dr. Saiki was loving and caring and provided our staff a calming and professional service. After our tears were wiped away there was a sense of peace with our reality of Bernie's passing. Dr. Saiki sent our office condolences in a card one week later, and that gesture was very touching and appreciated. Within two weeks we received Bernie's ashes. Cannot thank Dr. Saiki enough for making a very hard experience a little more easier! Bernie was able to return back home with us and now still shines his light on our office and school everyday!

Dr. Saiki helped us through one of the most emotionally difficult parts of pet ownership - having to say goodbye. Having her come to our home to help ease Bella's transition was the best decision we could have made. She was honest and direct about the process, and clearly had a ton of compassion for what we were experiencing. I highly recommend her - she does an incredibly difficult job with excellence, skill, and compassion.

In this most difficult of tasks faced by a pet owner, Dr. Saiki's professionalism was invaluable. She shepherded us through in our making this heart-wrenching decision and explained each stage of the procedure. Throughout the entire session her sensitivity and empathy were very comforting. Our heart-felt thanks goes out to her.

Thanks Dr Saiki for making the time to ease our dog’s suffering and allow all of us to be with her at home when she passed away. Really made the whole painful process a lot easier. Much appreciation for all you did for our family and our dog Wendy.