VCA Venture Animal Hospital

Staff and facility was great! I got a free wellness check certificate when I adopted my cat from the San Diego Humane Society. Thankfully it worked at any vca location, not just the ones in San Diego. Dr. Wolf was a great veterinarian. There also was a vet tech who was super sweet with my cat, Chip, as well. They weren’t rushing anything and helped answer questions I had. Front desk agent was kind as well. Facility was very clean and calming. I did call back asking a question because I was concerned about a broken nail, and the receptionist said they’d leave a message for Dr. Wolf, but I never heard back. I wish there was an easier way to contact the vet to see if I need to come in. I used the VCA app to chat with a professional, but the vet tech online just said I should call my vet.

7/24/23 After spending $400 and finding out Henry has stage 3 kidney disease when he already had stage 2 and no one told me... I was told the wrong diagnosis. Called and texted multiple times with no response from Dr. Chen. She told me had stage 2 when he really had stage 3 and already had stage 2 from his tests at VCA Urgent Care which was never relayed to me. Extremely disappointed and switching to Modern Animal. --------------------------------------------- 6/22/23 Dr. Chen is the most caring, amazing, wonderful, knowledgeable and sweet vet I've ever had the pleasure of speaking to on the phone. She spent all the time I needed on the phone talking with me about care for my diabetic, geriatric cat, Henry. She gave me so much good information and was so helpful. She made me feel like a good cat mom for taking such good care of him. She was kind and encouraging. She's going to follow up with me next week to see how his insulin dosage change is working. I just love her and we haven't even met! Thank you, Dr. Chen, you will keep me coming back. ------------------------- Dr. Pickering and Dr. Mackenzie are wonderful. They've helped out my Henry with his diabetes and helped me say goodbye to my Hermione today. Even if they cost a little more, I won't go anywhere else. Also, thank you to Teri and Jenny for being so kind.

Always the same story, high prices and very little medical treatment, more like: just give her more pills for that. It’s a Dr. Feelgood environment. What els? • Plenty of parking • Appointments required • No phone support • Office Visit $60 • Overheard Music • Ample room size • No overnight care • Air-conditioning • Clean and Smells fresh • Credited License in Los Angels • Fishtank (Open Lobby) •

Just called after i found a brand new stray cat. Elisa had such good sweet demeanor. Helped me a lot find possible resources. I'm sure she's even more helpful in person.

They truly will love and care for your pet. These people rock. The staff here has been extremely patient with my dog. We have been bringing him here since we got him at 8 weeks and have always had a pleasant experience. In September 2021, at 8 months old, our dog was traumatized at a doggy daycare (LA Dogworks) and developed some fear based aggressive behaviors. Afterwards, it became more difficult for him to be at the vet but they just keep providing us with more options for precautions to take prior to the visit. We've had to leave the facility without having his procedure done twice now and every time, I become terribly stressed and overwhelmed. However, I am beyond thankful for the staff and how understanding and empathetic they have been towards us and our dog. I don't know how I would be able to deal with this situation if the staff hadn't been so supportive of us. You guys are amazing. Thank you so much!