Spring Animal Hospital

They did a surgery on my high risk dog and everything came out perfect. The doctor and staff did an amazing job and I will be forever thankful for them. The office is kind of a mess we have told them our new address several time and they still have my address I haven’t lived at for 10 years and they called me instead of the party who dropped her off and said specifically to call him as I was at work but all can be overlooked because the care is immaculate and my dog was well taken care of

Best care and friendliest staff that I have encountered at a vet. They genuinely care for your pets and do everything they can to help you and make your baby comfortable. We have been coming here for years now and my pup is still very happy with the care.

STAY AWAY FROM THIS HORROR HOUSE: I’ve had to say goodbye to three of my beloved dogs over the years, and while euthanasia is never easy, it has always been a peaceful, respectful process—until I came to Spring Animal Hospital for my 20-year-old dog, Bean. My prior experiences with euthanasia at other clinics allowed me to be fully present from start to finish. The veterinarians and techs inserted the IVs in the room, then gave me time to hold and talk to my pets as they gradually became sedated. It was a slow, compassionate process, giving my dogs time to relax, stay alert, and say goodbye in their own way. Only when I was ready did the final dose bring them peacefully across the Rainbow Bridge. Spring Animal Hospital, however, turned Bean’s last moments into a traumatic nightmare. After paying for the service, I was shocked when they told me they would take Bean away from me to insert the IV. This is not how euthanasia should go. The process should prioritize the emotional well-being of the pet and owner, and I’ve always been present before during the IV insertion to comfort my pet. Eventually, they agreed to insert the IV in the room but refused to let me hold Bean during the process, even though I know his pain points and how to calm him. When the vet tech arrived, she was visibly nervous, avoided eye contact, and seemed completely unprepared. I was alarmed when I heard from the supervisor that the tech wasn’t comfortable working in front of people. In this line of work, especially with something as sensitive as euthanasia, a technician should be calm, confident, and professional at all times. Bean is vocal by nature, but as the fumbling with the IV continued—missing his veins repeatedly, dropping the IV, and struggling with the tourniquet—his screams of pain were unbearable. My poor dog was terrified, and I felt powerles as I was not allowed to hold him. It took about three attempts in each leg to get the IV in, during which time Bean was in clear distress. Then, without even a chance for me to say goodbye properly or give input, the tech hastily injected the sedative in one full push. Bean’s body went limp almost immediately. His head dropped, his eye closed, and I was left holding my unresponsive baby far too soon. There was no gradual sedation, no time to connect with him during those final moments like I had done with my previous dogs. I held him, praying that he could still hear me, as I whispered my final goodbyes. I am physically sickened by what happened. I will never be able to erase this horrific experience from my mind, and it will haunt me forever. The screams, the terror in his eyes, the way he was handled—none of this should have happened. When I raised concerns with the vet (Dr. Jose Choy) about the first sedation being too fast, he dismissively argued with me and said, “Sedate is sedate—that’s what it means, what did you want - him to be alive” and in the middle of the argument, administered the final dose. He then demanded I move my hand so the he could take Beans heartbeat, and said Bean was gone, rushed out, and slammed the door loudly behind him. This entire experience was traumatic, cold, and absolutely unacceptable. Euthanasia is meant to be compassionate, and the staff’s lack of care and professionalism was horrifying. The only person who showed any empathy was the supervisor, Tammy, who broke down in tears and hugged me, apologizing profusely. If you are considering this clinic for your pet’s final moments, please reconsider. I will be filing a formal complaint with the California Veterinary Medical Board, as the level of incompetence and lack of compassion I experienced here should never happen to another pet or their owner. This board oversees the licensing of veterinarians and technicians, ensuring that they uphold the standards of the profession. I will also be posting this on every Facebook page, IG, Nextdoor, and other places to ensure the word of this horror house gets out.

Don't care about pets, only care about money. They hike the price for even a routine simple visit. Infact, while waiting for my cat outside another patron, with a cat, said they asked for $600 as well They initially try to get $600 for every cat visit it seems, if your silly enough to pay it.. Stay away...

I have 2 dogs; we have had dogs in our family for more than 20 years. I've gone to many vets, and this is my go-to vet all the time. The staff and doctor are great and help me out so much. My dog is 175 lb. Cane corso, is not aggressive, but he is very protective of me. They knew how to go about him and even scheduled a time that he would not be around dogs. The doctor was quick and knew how to go about it. I was very thankful to them, the experience was super easy.