Animal Hospital of South Bay

Same day, new patient appointment. Prices are very reasonable too. Didn't have to wait long and we were done very quickly. I'm happy and will go back and get all my cats taken care of there from now on. It's only 2 blocks from me, so that is a plus.

The clinic is very clean, and the receptionist is really sweet. The veterinarian spent a good amount of time with both my pets, and the nurse went over the list of charges and allowed me to choose which services I wanted. There was no pressure on me to spend more than what was needed. I appreciate the veterinarian’s thorough inspection of my cats, and I appreciated not being pressured to do more than what was necessary.

All staff is so sweet and very friendly! They make you feel soo welcomed and make best to keep your fur babies calm.! Love the ladies! They do an amazing job

After reading all the negative reviews from this place I strongly expect a comment back from this facility that deflects their part in the problem. Seems like every time they have received a negative review it’s because the customer was rude or some type of long essay on their policy. This place could care less about the customer experience and will find any way to blame thier rude behavior on the customer. I was late to my appointment today and even called and told them I was late and was willing to turn around if that meant I couldn’t be with the technician while they rewarded my puppies foot. They assured me I could on the phone and when I got it they were completely rude and told me multiple times I was late…. As if I didn’t already know that. The situation itself really didn’t bother me it was how rude they chose to Handel it. I would never bring my dog back here. I usually do not write reviews or care enough to share my opinion on a buisness but the front desk at this facility is so rude and disrespectful that I ended up leaving before even getting my dog seen. I think Alex was her name not sure. If you’re looking for a place where you can get in I would only go here in DIRE NEED. The only positive is that they actually pick up the phone when you call. But the service is terrible. To give you some more context my dog broke his paw and I came here based on a referral from a local. The first interaction the front desk was very rude but we let it slide (and we were on time this time), they proceeded to be rude again but we figured they were busy and let it slide (also on time), however this time the way they casted my dog caused bleeding and further injury. While attempting to express my need to speak with someone in person they proceeded to continue to be rude and disregard the fact that they made my dogs broken paw bleed… I can go on and on but I do not understand how this place has 4 stars. I would give them negative if I could. Excited for the long response on how they were just following policy.

Don’t ever go here unless you like bad attitudes at the front desk with no help! I just left there! And the front desk lady was so rude! Her tone of voice was like she didn’t even want me there and any time I asked a question she would just respond with disrespectful tone. While repeating to me I need a box for my cat after I ask if I could purchase one. She looked at me at said “pet smart” haha. And that it’s then I bring in my cat and she goes you need a box. Yes no duh I was just asking to buy one. Then she says I can buy one from them. Her attitude is horrible and if I didn’t have an appointment i would of left. I won’t be back here again cause of your front desk person