Hesperia Animal Hospital

Everyone was really nice and kind, excellent service. The place looked like it was really cleaned when they opened, but dog owners let their dogs pee in there anywhere on the floor or the desk wall, fine they have no control on their instincts, but i see no reason on why they cant clean their own dogs pee. If you are taking your dog anywhere you should always bring napkins, wipes and a bag. *staff stays busy behind the desk checking in and helping other people*, i went at 9:30am, left, and came back at 2pm and it was clean again so that made me feel good to keep bringing my puppy at this location.

They took my dog in when my regular one couldn’t take him after explaining that my dog was sick. They knew exactly what to do and what to test for without wasting any time. Dr Ahmed was very sincere and kind and explained everything to me so I understood. Their clinic was a tiny bit dirty , on the floors and lower walls but other than that they fixed my baby and he is fine now when it could have progressed so much worse if they hadn’t taken him in so quickly ❤️

This doctor is out of his mind. I brought my elderly dog for what I presume to be an Upper Respiratory Infection. I thought the office visit was a great price at $25 but I was taken aback when the vet techs showed me how much the bill would be had I gone further with the visit. After doing vitals, which he wasn’t able to do properly for the rectal temperature, I started to lose my trust in this doctor. At a whopping $745, a total accounting for labs, bloodwork, diagnostics, and medication (how do you know what medications she needs?). Besides that, the vet techs were understanding of my decision to not go any further the visit. I’ll be going to East Valleg Emergency Pet Clinic and they won’t be charging me an arm and a leg like this quack.

The experience I didn't care for was the vet verbally telling me one price for the medication and then writing down another price. I told him I was fine with the $40 for the medication, it was $80. Had I known, I wouldn't have paid $80 for it. I could have easily spent half the amount I paid elsewhere. He also tried to give my puppy an unnecessary shot which wasn't needed for her Giardia. Then Later attempted to charge me $40 for 3 packets of Panacur which was outrageous because I paid $40 for 7 packets and when I pointed it out changed it to $30. I could have gotten the same amount at the feed store for $21 same ingredients and everything. I also got charged an examination fee and he didn't even examine her at all.

I was told it was maditory to have a physical when I only needed to drop off a fecal test. I've never had to have a physical exam done prior, it was a waste of time as I explained it was for board and training not any concerns I had. This was 'new' but honestly a waste of money considering the vet was confused as to why she needed it to have it done and told him the front told me I needed to. And then barely even examined her, only felt on her. The only good thing is I'm getting my money back through my pet insurance.