VCA Chatoak Animal Hospital

Our dog Mika had a severe gastrointestinal problem. She was getting worse fast. We would loose her, if not the director of the clinic Linda Jackson. We were very lucky that she was in the clinic when we checked in. Without loosing the precious time, she came up with a genius treatment plan. My girl stayed there almost a week and survived. Ms Jackson is not only extremely intelligent and experienced doctor, but she really loves animals and is very compassionate human being. She let us to stay with Mika the most critical time and regularly updated and addressed our concerns. We were blessed to have veterinary assistant Daniel these days, as well. Fantastic person with great personality, that loves animals and his job. He was checking Mika and other pets all the time with talking to them in sweetest way to ease their anxiety. Daniel was making sure their needs were met especially during shift changes. I deeply appreciate and thank Linda Jackson and Daniel for their extraordinary professional skills and warm and humane personalities. They are the difference makers for our dear pets . Thank you!

My dog has a fever and a doctor wouldn’t see him. I called to tell them he has a fever and they said to come in much later in the day. So I waited and brought him in. They checked him out and told me his fever is not high and it could just be because he’s nervous. Which is ridiculous because he’s had a fever all day! That’s the reason I called. But from the moment I called them and every interaction after I was met with questions that seemed to be to disqualify him from being seen by a doctor because they are too busy. They seem stressed. Seems that’s the focus is not on the pet. Hopefully there’s no emergency and you can always make an appointment ahead of time. I’m headed home and to look for vet hospitals that will actually try to figure out why my dog has a fever. And I have no idea what to do in the meantime.

Dr Belding is absolutely incredible. A true cat lover, no doubt. We adopted a very feisty stray cat, and as we feared, he got into a nasty cat fight and sustained multiple wounds. Dr Belding looked after our Milo, and gave him the best care a cat can get, even after a full day of non-stop emergencies under her belt. To top it all off, she gave us much needed dietary advice and was incredibly thorough with all our questions. We are so grateful. Most vets are not be able to handle our fur baby. This Dr is simply put, a saint. We have no words to truly express our gratitude for helping our very (very) spirited cat.

To the staff at VCA Chatoak, We made our beloved dog Daisy’s final journey to you last night on Mother’s Day. It was a sad last ride for us as we knew we wouldn’t be bringing her home, at 11 years old the bond created between us and Daisy was unbreakable. But we knew that this was only the end of this chapter and the beginning of a new one. This journey is never easy but what makes it bearable is surroundings your in. All the vet techs were absolutely amazing, not only do they all know how to treat a pet, they know how to treat the family of the pet. And to us that is just as important, as the family is the lifeline between a pet and the veterinarian. I would like to thank Dr. Jackson especially, she embodies empathy and compassion to the upmost value and should be the gold standard when it comes to veterinarian care. Thank you all again as you were the silver lining to a somber end of this chapter.

Terrible office :( my dog needs a check up and he seems to have discomfort and they gave me an appointment a month away only to call the day before and cancel without an offer of new appointment. I had expressed my concern of my dogs quivering legs and the receptionist seemed to just brush it off as a non urgent issue. If this is how the office is run, I fear how they care for the pets.