Mountain Aire Veterinary Hospital, Inc.

I called as they are our only vet in Lebec & Frazier Park area. I did only 4 stars due to the vet was away on a business trip all that week. The young man that answered the phone was courteous, however it was quickly understood I could find no help for a extremely sick malnourished kitten that was brought to me over the weekend.

Vets in my area were all booked out for new patients OR we’re too expensive OR had histories of negligence/bad BBB scores. We sought this one out although it was 45+ minutes away, we take our fur babies care and treatment very seriously, especially with a rough history of aggressive vets that were incredibly greedy and lacked empathy. We were severely misquoted on the phone but when we had brought it to their attention, they took it upon themselves to make it up to us and hold a meeting in order to prevent this from happening to anyone again. They sent a lovely postcard and honored the misquote by refunding us, Dr. Cosko is lovely and very caring. She was very communicative and is a great listener. She cared about correcting the situation rather than being defensive, and that is one amazing quality to have in a vet based on my prior experience with other vets- the complete opposite. This is a lovely office that allows you to go in with your pet so you can comfort them during their fearful times, I could never step foot in another vet office that does not allow the same. Too many vets no longer allow you to go in with your pets. The employees were all kind and make an effort to chat with you rather than acting as robots behind a desk. It’s a lively place, you can see the love for animals the moment you step in. Don’t be afraid of sharing your concerns and asking many questions for the sake of your pet, they are more than happy to put you at ease. This vet office is transparent and honest, what more could you wish for?

Facility nice and clean, nice staff BUT to take our pets for vaccines and get ripped off with a $400 bill and no vaccines yet just bc the Doc. said this is not a vaccine clinic and performed a titer test first? hmmm indeed she does her own practice . Not sure if will be back, our pets gotta wait for 7 days for blood result test and without vaccination! how is that! hug! Lol amazing!!! We think she does what she does bc she knows is the only one in FP. Too bad, I wish others vets move on to the town.

My Breeder for my new Puppy was using this Vet Service. I attended 2 puppy appointments and have been impressed with their professional services and home doctor atmosphere. It it was not an hour drive to the vet I would use their services regularly.

This is an amazing place. The vet is so wonderful, caring, and skilled. Her employees are amazing too! I live in Bakersfield and I would rather drive here to Lebec than go anywhere else! And Rosie (my dog) loves this place too!