Singing Hills Animal Hospital

The initial making of an appointment was very professional and pleasant. The person was attuned to my concerns. The Hospital is neat and very clean, welcoming. The staff greeted us warmly, the exam room was very clean, and the appointment itself was fast, but thorough. The Vet took the time to teach us about ear anatomy with a model and offer choices in treatment. My puppy was well treated and a procedure was completed to improve his ear health. The Vet technician did a thorough job of explaining each medication, and demonstrated the correct application, answering my questions with patience and she made sure I was comfortable in applying medications at home. The cost was in line with what I expected, and the programs available for cost savings were a good value.

I currently have 2 dogs receiving regular care from Singing Hills animal hospital. My family and I have had them as our regular vet for going on nearly 4 years. Our dogs have been boarded there, given regular check ups and shots and looked at for a variety of issues over the years from lumps under the skin on my 13 year old Yorkie mix, dental check ups, dietary allergies in my German Shepard, to diabetes in my Aunts 16 year old schnauzer. I highly recommend them for the best quality of care you can get.

This practice has failed us habitually with the proper care, diagnosis, and medical treatment for one of my dogs between all 3 practicing vets there. The techs are friendly, but again, inconsistent. They constantly have excuses for lack of follow up and seem to be scattered. I receive contradicting info often and Dr. Tom is frequently unavailable. I do like Dr. Barnes however. I can appreciate the ultra- conservative posture at this practice. No one wants to just prescribe pills and call it a day when they're are other avenues to pursue. However, I was not listened to (I know my dogs), and because of their posture and lack of proper diagnosis/treatment, my dog's suffering was needlessly extended for weeks. So, it's not acceptable. I had to switch Vets for a second opinion. I was listened to and my dog had to undergo immediate surgery due to this vet's negligence. I can say that I've given this practice a fair chance on several occasions and they blow it every single time. We won't be going back. You can find better quality and attentive care elsewhere.

Our dog, Martin, Loves Singing Hills for both care and boarding. We have boarded him several times and he continues to return home with his tail wagging. The staff is always accommodating and kind. The facility is clean and reasonably priced. We feel confident he is in good care when we are away from home. We really appreciate Singing Hills Animal Hospital.

I been taking my fur babies to Singing His for 25 years - great animal hospital that cares about pet health and helps to educate the humans!