Family Animal Hospital

I will be forever grateful to Dr. Lori Jaramillo for her guidance and support during a time of stress for me and my pet, Belle Belle. Belle Belle was going blind when placed under my foster care at age 18 with many emergent and chronic health issues including dry eye resulting in corneal ulceration, a cracked nose due to serious respiratory disease, dental abscess that hampered her ability to eat causing malnutrition, etc. Dr. Jaramillo and her associate devised and oversaw a get-well plan for Belle Belle that got her healthy and happy again until she developed oral cancer. I relied on Dr. Jaramillo to provide advice on how to proceed at this difficult time and she made all the right decisions that gave Belle Belle another 7 months of superior comfort and care which was amazing considering her age and health issues. When we made the decision to put down Belle Belle, I was at peace knowing we did the best for her and had no regrets. I still have 3 pets under Dr. Jaramillo's care and am relieved and comforted with the thought that with her guidance, I could allow my dogs to live out their life until it's their turn to go to heaven without needless suffering.

I have been to Family animal hospital many times in 4 years. This time it was an urgent care visit. My dog was very I’ll. She had bad diarrhea and light vomiting and then bloody stools. They took her in right away. They called me and said she was ready to be picked up. 4 hours later. They checked her pancreas and they said that was clear. They hydrated her because she was lethargic and didn’t eat for 5 days. Send me home with meds for diarrhea and gave me my total for bill. I had so many questions and the doctor didn’t come out to give me any instructions on her diet or what is causing blood nothing. The next day I was keeping a good eye on my dog. She would drink water and maybe one bite of food. She still had blood in her bowls. I called the doctor and they would not return my calls. Finally I told receptionist to relay the message. I am just hanging and worried with a little dog that is really sick they gave me no answers what is causing this, what should we do next to find the problem? The receptionist just merely told me the next time she has a bowl movement bring it in. I had all ready brought one in in original visit. Apparently they didn’t even pay attention to it they told me they needed a fresh one. time was wasting. I was so disappointed. Vets have always talked to me about what’s going on or what the problem could be. I just took her to another vet. He took care of her and gave me information and some medication and told me if she is not feeling better in a couple of days bring her in and we will take x rays of her stomach. I think some vets shouldn’t even be practicing. They made me feel they don’t have time for these precious little lives.

Our dog had a large growth in it's inner ear that was smelly and discharging. We used to be able to take the dog in and speak with the Vet but now everything is "drop off" only. Dog's ears were packed and sent home with drops. Took our dog to another Vet for a 2nd opinion. Turns out that it's a tumor that needed to be surgically removed. We used to go here all the time but they must have new management with new more efficient ideas that unfortunately do not align with the service and interaction that we expect with our pets. I don't drop off my kids with their Pediatrician. Who knows if the Vet even saw our dog or if their tech did all the work...

I have never taken my kitty to the vet but I was desperate I called different place and some were overbooked others were not as nice but when I found Family animal hospital they are the sweetest and they are absolutely the best they took my sushi right away and treated her so kind they were very understanding and walk me through everything down from the nurses to the doctor I really loved their service and treatment ❤️ they made sure to call me and made me feel comfortable that sushi was in great hands now shes back to her silly self and eating again.

DO NOT GO HERE. I took my dog here in an emergency as it was the closets vet to us, they dosed my dog with way to much drugs and he spent the next 36 hours hallucinating. He has never recovered. They fried his brain with narcotics and now suffers from seizures.