Banfield Pet Hospital

After numerous vet visits and discovering my Lily's health was not improving, I decided to put her to sleep. I contacted this hospital that is open 24 hrs. They were very sympathetic in the whole process. During check out they explained the cremation process and told me I would get my pretty kitty in a wooden decorative box along with her paw print. This was all included with my visit cost, which was very reasonable. ....I could not beleive this was all included. Godbless this place and the the facility that took care of her after🙏🙏🙏

This visit was a week after our dog passed away. We were taken into the back room. The staff did a wonderful job of getting our dog cremated. The attached photo was taken as we were leaving for Banfield. He died about 20 minutes later.

If you are PCSing and need a FAVN test done for your animals, DO NOT COME HERE. We were charged over $1000 for our dog and cat to get their test done here because it is the clinic to which we've always brought them. When we were later told that MCAS Miramar's Vet Clinic takes military pets (not just MWDs), we went there to make sure our paperwork was good. I look up on their wall there at their price listing: $40 per FAVN test. I even asked if a zero had fallen because I could not believe that we paid over $500 per pet at Banfield and Miramar was only going to charge $40. When I approached the staff at Banfield about it, she rudely suggested I should have shopped around, as if this was something I could simply Google. A +/- $20 or even $50 difference, I get. But charging hundreds per pet when the test at another office is only $40 PER PET... that is *PREDATORY PRICING*. Disgusting. Also, one of the staff had arbitrarily put in a false rabies date for our dog. He had a rabies shot from the humane society before we got him and then again in the middle of 2021. So why does it say he also got a rabis shot in Sept of '22? It said it was "client provided data" when, again, we have only ever taken them to THIS Banfield. So I couldn't have provided a cert from somewhere else, especially when he isn't due until next year for the shot he got in 2021. This place used to be great. I'm glad we're leaving. Please do not come here, especially if you are military and stand a chance of going to Japan. These mistakes cost us hundreds extra and could potentially make us have to quarantine our pet there even though we did everything possible NOT to have to do that!

I notice this Banfield is going down hill for some reason. I also notice A lot of veterinarians has left my main veterinarian she has left i ask to see our second veterinarian he has left. Now they only have 2 veterinarians that's why its hard to get appointment. i also notice only one person running the front desk when i usually see 3 people. I called today 4/11/23 i need records for one of my fur baby i was on hold for 45 min and still didn't talk to anyone I wasted my lunch. one of my fur baby had 2 seizure on Sunday 4/9/23 went to emergency pet hospital. I call Banfield Monday Moring tried to make appointment so they can see my fur baby they where booked till next week . I have no choice to take my fur baby to a different pet hospital instead of Banfield. I HOPE THIS BANFIELD GETS BETTER OR IM GOING TO CHANGE HOSPITALS.

I have been taking my fur babys🐕🐈 to Banfield pet hospital when ever my fur babys🐕🐈 needs to see a doctor. I have always gotten good service. I just recently found out that they can also trim the nails on 🐶 during a visit if you ask. ❤ Took my fur baby🐕 to get his shots and receive superb customer service yet again😊