Mohnacky Animal Hospitals of Carlsbad

My family and I have had a few dogs over the last 15 years. We have taken them here. Pretty friendly staff. They are pretty knowledgeable.

Not my Normal vet but happy to always find a appointment on short notice! And with saying that they treat me as if any other client, even though I don’t see them often! Excellent service and fair prices.

Amazing care by the staff, Jordan and Dr. Souther. My female dam just had delivered 12 puppies two days before but needed emergency surgery for ingested foreign body. They took care of her and her pups even though it was towards the end of the day and Jordan took the time to teach me to tube feed are neonates. So, so thankful for them!

I have been a recurring client with my pup for 2-3 years now. I found them via a Groupon or advertisement and thought the appointment cost was reasonable and going over the charges before procedures made me feel comfortable. Earlier this year my pup had two ear infections, 3 types of bacteria in one ear and 2 in the other. He needed to have numbing and cleaning, overall was charged $490 which felt high but reasonable. I went back in for a recheck up and additional shot within 30 days and spent another $170 or so. Based on the service I received last time I went back in today and was very dissatisfied with the charges. My pup is no where near the same condition on ear infection as last time and I was quoted $470 for a checkup, ear cleaning, test (like last time), allergy shot and 1 medication. This time around all pricing has gone up $8-10 per step within the same year no less (these visits are 4 months apart), and when asked why medication was $120 I was told it’s vet preference. If I want medication alternatives I have to take my pup back and reschedule. When I gave pushback I was then told a different thing; how I get quoted the most expensive and then charges can change after the test. It seemed inconsistent to my past experience and I felt nickel and dimed. When my fur baby’s well being is on the line I don’t mind paying but I shouldn’t feel like I have to stress over the experience both of us will receive and inconsistent bill quotes. 3 stars because my experience last time was 5 stars but my experience this time more like a 2.

Terrible customer service!! Had an appointment for my dog, at the time of scheduling the appointment I made it clear that my dog would be on trazodone due to being very reactive at the vet. We got to our appointment 5 minutes late but I did call the office on the way to inform them and was told it was not an issue. When we arrived, I was told that I could leave my dog there or come back in a few hours because there was no doctor on site since this was their lunch time. I explained that he was on trazodone, waiting for a few hours would mean the meds would wear off and leaving him there alone would increase his aversion to vet visits! The woman who “helped” me was indignant and could care less that I had drugged my dog for no reason since he couldn’t be seen. She didn’t even offer an apology as a courtesy. Rather, when I asked why he was scheduled for a time when the doctor wouldn’t be in the office when I made it clear he would have to be drugged and doesn’t do well with the visits all she said was “I don’t know since I wasn’t on the other end of that phone call”. Find a vet who values your business enough to hire front desk people who care about and value your time!