Valley Animal Hospital: Vagnetti Jr John D DVM

I showed up after midnight with a very sick dog. They were busy but still made time for us. We thought she'd ingested something and while she had, it wasn't the reason for her illness. She had a mesenteric torsion which has an incredibly low survivability rate. The team there identified that surgery would be the best option to help her and got her on an operating table in 5 hours even though they were incredibly busy. It's nearly 1 week later and my once listless, sick pup is now back to her happy self (plus a cone). She was hospitalized for two days post surgery and they give me updates twice per day. I was fortunate that most of my updates were: "She's doing great. But she did try to eat her e-collar, IV, catheter, etc. We will be doing xyz, and you'll receive another call for the next shift." They saved my dog's life. It was not cheap. Emergency services for people are even worse. And as long and agonizing as that time sitting in that waiting room was plus the week of follow up at-home care, it's a small price to pay to have a happy healthy (and nearly fully healed) dog. Do keep in mind, if you are walking in, this is an emergency vet center with emergency waits and costs. There are urgent centers, your local vet and 24 pet help lines that can likely help with non-critical issues or advise if you need to go.

I took my rabbit in a year ago due to her head tilting to the side and throwing her balance off, after ONLY LOOKING at her for what felt like a minute, they said they couldn't help her. They immediately wanted to put my poor Picasso down. I refused and asked them if i could try medication first. After $300, they sent me away with ear drops and some oral medication for her. I immediately went somewhere else for a second opinion because Picasso was still eating and drinking. Needless to say, ARIZONA SMALL ANIMAL CLINIC was able to save my baby. I walked in and as soon as Dr. ShanAnne Edwards DMV saw Picasso, she instantly had an idea of what it was and sure enough, she was correct. I will never trust Valley Animal Hospital with any of my pets. I would rather spend every penny and go else where. Instead of admitting they didn't know what was wrong, they just wanted to make the money and sedate my poor Picasso. Arizona Small Animal Clinic is always welcoming and doesn't instantly jump to wanting to put your fur babies down. I'd trust them with my life. Don't waste your time going to Valley Animal Hospital. Picasso is still thriving today, thanks to ARIZONA SMALL ANIMAL CLINIC!!!

This little guy passed over to his next dimension at 0321 09 September 2023. The staff was more than exceptional. Thank you.

They treated my my chinchilla Saga with such love. They let me hold him as long as I wanted before he was put to sleep. Everyone there was amazing and I picked a great cremation package and now have a gorgeous wood urn box and a stone with his footsie prints pressed in and his name. They made it as easy for me as it could be.

My German Shepherd puppy was bit in the face by a rattlesnake. We came in on emergency basis and they were able to see us right away. They were very kind and took the time to explain everything that was going on to me and in a way that I could understand. They were also very patient and answered all of my questions. The price tag for leaving my dog with them for 24 hours was simply out of our range. So, we discussed alternatives and I was able to take my dog home after they were sure she was stable. This cut our bill by more than half. I promised to bring her back the next day for a checkup. Which I did. She has made an amazingly fast recovery and thanks to their help, she is now as good as new. I typically am very fussy about who I take my dogs to. I won't tolerate vets that do not treat my animals with respect or those who try and force me into unnecessarily expensive or invasive procedures. Honestly, I was all set to go to battle when I had to bring my puppy in. However, every single person had VCA animal hospital seemed genuinely interested, kind, and respectful to both me and why beloved dog. I can't recommend this emergency veterinary service enough. I've been to two others in Tucson and was definitely not impressed. This one's a winner. I hope we never need an emergency vet, but if we do, this is where we will definitely bring hour fur babies.