Desert Veterinary Medical Specialists

Most of the staff at Desert Veterinary is so amazing and caring. We unfortunately had to bring our dog in the other day with a medical emergency. They got him right in and started treating him. The front office staff was super caring and professional, and the vet made sure we knew what was going on every step of the way. Unfortunately the decision had to be made to put our beloved dog down; he just got way too sick way too fast. Even then, we were able to have time with him in their comfort room for as long as we wanted and we're able to be with him until the very end. The vet was so understanding and so caring; I will be forever grateful to her. My only issue was with the girl who does the finances, who was as cold as ice. I understand the need to be practical and that money is inevitably and unfortunately a very real part of Veterinary care, however she never showed an ounce of compassion. Overall though, they made the experience as good as it possibly could have been.

The entire team made us feel heard and made us feel like we were a priority. Toni, the nurse, took her time obtaining the history and clarified the signs/symptoms. Dr. Jacobs was very informative and empathetic with my grandmother's cat. She took the time to explain her problems, present solutions, and ultimately eased the pain she had been experiencing for quite some time. They provided exceptional care.

Dr. Reinsche is probably the most knowledgeable and kind veterinarian I’ve ever met. She always is thorough, answers all questions and my girl adores her. It’s the only time my girl actually gets excited to go to the vet. Wish all vets were like Dr. Reinsche. Best place ever!

Honestly, I have written maybe 2 reviews in my lifetime, but I wanted to take the time to write this one. Dr.Mexas has been amazing. One of my cats had some health issues for over 2 years. I went to multiple vets, paid for LOTS of expensive testing, before it was suggested to go here. She came in the room, already prepped from reading all of his past files, listened to everything I had to say intensely, then recommended a few tests and treatment plan that, within 1 or 2 visits, had my baby's symptoms under control. He has remained under control and back to his great self for about a year now. Then when my other cat immediately had health issues (which were kind of sort of diagnosed at his regular vet with routine tests), I immediately took him into her as well for treatment and diagnostics. EVERY SINGLE TIME we come, she is already caught up on their files/reviews them beforehand, LISTENS without interruption or hurrying, and suggests helpful plans of action with alternatives. I'm tearing up writing this because it is so important to have a doctor like that. As far as her office goes, it's expensive because they have the technology and plenty of workers to make it happen, but it's worth it. The workers are always friendly, and I particularly like that you can just text them what you need with a pretty fast response. There ya go. It was long, but I wanted to convey my absolute gratitude. I will continue paying the premium (vet insurance, people!), spreading the word, and bringing my boys. 🥰

Amazing experience, Dr.Roberts, the entire staff, how they treated our dog who had a cancerous tumor removed, the overnight staff sent a picture and text message about our dog. Thankyou to everyone at this facility!