Trilogy Veterinary Medical Center

I wanted to express my gratitude for the excellent care provided by the Trilogy veterinary medical center. They treated my dog Lulu in a timely manner and showed great compassion throughout her visit. I truly appreciate their dedication and expertise in ensuring my pet's well-being. Thank you for your exceptional service.

From the moment I walked in I was greeted by the front desk, got my pups weight and taken into a room so my guy could feel more comfortable. The nurse came in quickly she listened to all my concerns, she asked all the right questions of things I may have forgotten. She left and then the vet came in and she was amazing. She looked at my pups paw then gave him a full body look over and found things I never would have found at least things I hadn’t found. She talked to me about all the issues, explained them in detail, and I was fully aware of what needed to be done. They left took my pup got and got him all fixed up. While she was fixing him up the nurse came back in with a write up of all the things that needed to be done and how much each thing cost. I was not pressured whatsoever I felt completely comfortable saying yes this and no to this. Some things that were less pressing I chose not to do. Everyone was so kind, I left feeling so confident that my little guy is in great hands when we have to return. This will be our permanent vet. Thank you to everyone who works at Trilogy for making us feel so welcomed and comfortable.

Went in for a dog ear hematoma. I was given options for treatment, and I wanted to do the tube option so my dogs ear could drain itself. They did not do what I asked and now my dog has permanent ear damage. I didn't know until later because my dog was in a boarding kennel for a couple of weeks. I specifically asked for the tube method, not just a simple drain. They charged me 500 bucks to drain blood when I wanted to fix the problem the best way to avoid cauliflower ear on my dog. This place doesn't listen, and now my dog has a permanently damaged ear. I'll never be going back and will be going through management on getting my money back. Went to another vet and was told the tissue is too far damaged and healed. that there nothing to do but let it continue to heal on its own.

I have been very pleased with Trilogy. Both the staff and the vet that we have seen, at the practice, have been very kind, attentive, and professional. They really seem to care about my pet and making sure they provide options for her care. They provide an itemized breakdown of charges before any services are completed. I was actually referred to Trilogy by my then vet because they did not have any appts available and my dog needed to urgently be seen as she was having an allergic reaction. I have been happy with the care and how quickly I can schedule an appt, so I have switched to Trilogy. Best Regards, loving pet owner

Dr. Hanson and staff at Trilogy Veterinary Medical Center were professional, caring and very compassionate with my pet cat of 8 + years, Valencia. I am so grateful for their ability to care for her promptly as she stopped eating and loss a lot of weight suddenly. The staff also made follow up calls the next day to check on her. Thank you so much!!