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Veterinary Pet Insurance (VPI)
P.O. Box 2488
Brea, CA 92822-2344
phone: (888) 899-4VPI
website: http://www.petinsurance.com
claim form
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Founded in 1980, VPI is the oldest and largest health
insurance plan for pets in the US.
VPI plans cover dogs, cats, birds and exotic pets for medical problems and
conditions relating to accidents, illnesses and injuries. Optional vaccination
and routine care coverage is also available.
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Most Helpful Reviews of VPI .
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2/10 the problem is their UCR, 11/30/2007
Reviewed By: Ellen, Recommend: N
VPI uses a usual and customary fee schedule more than 8 years old. Therefore, you go to the vet, pay let's say 500 and VPI (because they use outdated information) thinks the visit SHOULD have cost 150 - they then reimburse 80% of 150 or 120.00 on your 500.00 claim. (this is a terribly generous example - the reality is much worse). Find another company that either does not use a UCR at all (pets best is good) or that at least has a current and reasonable UCR schedule.
An example from VPI's schedule:
approved rate for a spay or nueter 65.00 - umm, I know of absolutely no licensed vet that will perform surgery on an animal for 65.00
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7/10 definitely a yes, 10/3/2006
Reviewed By: Ssmith, Recommend: Y
I have had pets all my life. with our newest additions, a german shepherd and a kitten, I decided to give this a try. all claims have been processed promptly. Unfortunately, the biggest payoff would be with a large claim. I wish I had this for my older dogs. then we wouldn't be hesitating about some surgery our lab needs.
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1/10 Cannot get them to stop taking my money!, 5/25/2008
Reviewed By: Tamara R. Pearlman, Recommend: N
VPI covers little or nothing. Between the premiums and deductibles it is not worth the monthly fee. They do not return phone calls.
I took my golden to the vet for a checkup and scripts for his hartguard, etc. In the exam my vet found my dog's knee was out of place. Then he took X-rays for his knee and hips. Sure enough my dog needs both hips replaced. I did not know any of this prior to the visit; however VPI denied reimbursement, even on the office visit, as his condition is not covered.
How was I to know the outcome of the visit? And, then it took VPI months to deny any payment towards this very costly visit.
Worthless program. Very predatory as I canceled my account on 7/23/07, and they are still debiting my account. I have not used their insurance since the visit to my vet in May or June of 2007.
Consumer beware yet another predatory insurance firm. All members who have been taken by this firm could band together and take out a petition, on the petition site, to have them shut down.
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Most Recent Reviews
8/10 We have had VPI for 8 years. They have been great!,
We have two Wheaten terriers and they sure find ways to get injured, sick or eat something they shouldn't. VPI… read more
Added 3/7/2010 by: Maggie and Murphy
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8/10 Gotten back what I've paid,
I have 3 dogs with VPI, the oldest has been insured for 12 years. We have the Superior plan and Cancer rider… read more
Added 3/6/2010 by: Liz Henderson
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10/10 Recommendation for VPI,
In early February my Pet became sick and it was determined he had stomach cancer. I gave my Dog all the… read more
Added 3/6/2010 by: David Miller
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10/10 Thank You VPI ,
Our Gretta ( great dane ) just had surgery for cancer , I would like to thank VPI for handling our claim so… read more
Added 3/5/2010 by: Vicki
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10/10 Gracie,
Let me start out by telling you a little bit about her; Grace is a 6 year old Pekingese I have had her since… read more
Added 3/5/2010 by: Lyndsey Medeiros
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9/10 Huge help during serious illness,
I've had VPI coverage for almost as long as I've had my dog - 12 years. Recently she was diagnosed with… read more
Added 3/5/2010 by: Glenda Y.
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9/10 Excellant coverage!,
Our dog has had chronic dermatitis and last year ruptured her ACL. VPI was so helpful and quick with our… read more
Added 3/5/2010 by: Heather Sheppard
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