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Veterinary Pet Insurance (VPI)

P.O. Box 2488
Brea, CA 92822-2344 phone: (888) 899-4VPI
website: http://www.petinsurance.com
claim form
Average Rating
4.64
out of 10

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Founded in 1980, VPI is the oldest and largest health insurance plan for pets in the US. VPI plans cover dogs, cats, birds and exotic pets for medical problems and conditions relating to accidents, illnesses and injuries. Optional vaccination and routine care coverage is also available.

Most Helpful Reviews of VPI

2/10   the problem is their UCR, 11/30/2007

Reviewed By: Ellen, Recommend: N

VPI uses a usual and customary fee schedule more than 8 years old. Therefore, you go to the vet, pay let's say 500 and VPI (because they use outdated information) thinks the visit SHOULD have cost 150 - they then reimburse 80% of 150 or 120.00 on your 500.00 claim. (this is a terribly generous example - the reality is much worse). Find another company that either does not use a UCR at all (pets best is good) or that at least has a current and reasonable UCR schedule. An example from VPI's schedule: approved rate for a spay or nueter 65.00 - umm, I know of absolutely no licensed vet that will perform surgery on an animal for 65.00

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7/10   definitely a yes, 10/3/2006

Reviewed By: Ssmith, Recommend: Y

I have had pets all my life. with our newest additions, a german shepherd and a kitten, I decided to give this a try. all claims have been processed promptly. Unfortunately, the biggest payoff would be with a large claim. I wish I had this for my older dogs. then we wouldn't be hesitating about some surgery our lab needs.

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2/10   Don't Bother, 8/13/2008

Reviewed By: cutiee23, Recommend: N

I wanted to be a responsible doggie mommy and buy my new pup some health insurance. 3 months later, she accidently gets into some poison and had to be rushed to the emergency vet hospital. I spent over $1000 and was only reimbursed $200. They reimburse based on some old benefit schedule, where the amount doesn't coincide with the acutal cost.

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Most Recent Reviews


2/10   Don't Bother,
I wanted to be a responsible doggie mommy and buy my new pup some health insurance. 3 months later, she… read more

Added 8/13/2008 by: cutiee23
 
5/10   Do your research before you get VPI.,
I have an Irish Setter now for 6.5 years. I have been with VPI for that time frame and let me tell you.... in… read more

Added 8/6/2008 by: Rick Smith
 
1/10   HOW IS VPI STILL IN BUSINESS??,
We decided to get VPI insurance for our 6 month old Jack Russell mix after we noticed that she ate everything… read more

Added 8/6/2008 by: Amy
 
10/10   been happy!,
I've been happy with this insurance. It shouldn't be a surprise to anyone how much they'll cover on each… read more

Added 8/5/2008 by: Sawyers mom
 
10/10   Excellent coverange & service.,
I have had VPI pet insurance for 14 years, since my toy poodle, Zach was a puppy. When he was 2 he had… read more

Added 8/5/2008 by: Judy
 
6/10   Impenetrable claim forms,
Our dog had cancer and we did get some seemingly reasonable reimbursement back from VPI, but I honestly can't… read more

Added 8/5/2008 by: Betsy Allen-Pennebaker
 
3/10   do not cover common ailments,
My dog had a problem with her leg where it was popping in and out of the socket (hip dysplasia). My vet… read more

Added 8/4/2008 by: nancy
 


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