225,113+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,113 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best to the Rescue...AGAIN!!!
This has been a rough year with my fur children, and we have unfortunately had to make more vet visits than hoped for. If it wasn't for having Pets Best pet insurance, I would be completely stressed out, and my babies probably would not be receiving the veterinary care that they need. Knowing I have pet insurance and knowing how amazing Pets Best has been to work with so far, I have ease of mind in knowing I can get my babies the care they need! I will never be able to go without pet insurance after this year!
Overall great
It’s a good company to work with, most of the time.
Insurer: Peppermint
By: No
Pleasantly surprised
I initially submitted my proof of payment, but was asked to submit an itemized receipt . Once I submitted the itemized receipt my claim was quickly approved. The payment showed up in my account in just a few days. Overall the process was easy and I was pleasantly surprised.
Insurer: Pets Best
By: McAfee
Overall Good
Pretty good experience. I purchased insurance for illness due to her age. I may upgrade to include well visits.
Beware of Pets Best
Pets Best is an enraging pet insurance company and not worth your money. They deny all claims, even for medical procedures for diseases that arose after getting insurance (aka that aren't pre-existing conditions). For example, we recently had a $1k teeth cleaning/tooth removal procedure for our cat due to dental disease. This claim was denied. What is the point of having pet insurance if the insurance continually fails to insure any part of our pet's medical expenses?
Insurer: Pets Best
By: Charissa
Gunner's First Claim
"We adopted a new puppy and Pet's Best was recommended to us, we are very pleased with the service and ease of the claim process, Gunner had his first vet check and I filed the claim same day, correspondence was quick and we were kept up to date every step of the way, the payment came when expected, we are thrilled with Pet's Best Insurance."
Pets Best: Quick Turnaround on Claims
"Claims processing time is greatly improved from a year ago. I would now recommend Pets Best to friends, when in the past I would say no due to slow processing time. Great job, Pets Best!! Keep it up. "
Sully feeling better!
Our 11 year old dachshund had a large lipoma under a muscle that was beginning to impede his mobility and impact his quality of life. We elected to have it removed and the surgery was completely successful! Pets Best claims process was easy and efficient. Less than 3 weeks from submission to $$$ in my account!
Claims
They are awesome and never have any problems filling the claims. Customer service is always great.
Fast, efficient, and comprehensive
Having Pets Best insurance has been a game changer. It has saved my dogs life and my own financial security twice now. The coverage is very clear and comprehensive, and the claims process is so easy to do, fast to process, and deposits into my account within a week of submitting. I feel so relieved to know that I'm covered for almost anything my dog needs. I had what no pet parent wants, a medical emergency for my dog. After days of illness, she ended up needing immediate emergency surgery. Knowing I had insurance, I was able to feel calm and assured that no matter what, I could afford the life saving surgery and recovery for my dog. Thank you Pets Best for helping me keep my dog healthy and safe!