221,424+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 221,424 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

221,424 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,908 reviews

4.9
Healthy Paws

11,266 reviews

4.9
Fetch

5,702 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,135 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

June 14, 2026

With out my knowledge my wife change…

With out my knowledge my wife change our long time home insurance All state insurance with sonnet, she was thinking saving some money, after couple of weeks in sonnet, our house hit by major hail storm after damage we claim, sonnet surprised us, our policy didn't cover hail damage, imagine we are in hail storm capital city of Calgary. I am blaming sonnet, they have great and deep knowledge about hail storm the city where we live, they should explain to my wife, hail should include in the policy, but they fail to do that, now we are helpless. please hail must be included as mandatory like fire and flood, don't separate them for business and confuse clients.

Insurer: Sonnet

By: Getesh Seiwe

Verified June 14, 2026

5 Star Customer Service & Experience

MetLife Pet Insurance has decreased the amount of stress I carry in my day to day life. Knowing I can afford to go to the vet when my dog has any concerns is such a big relief. MetLife customer service is always so kind and I am never stuck on a telephone tree speaking to robots. I always have kind, helpful agents. They are always fast to respond to claims and reimburse me. I never thought I’d get pet health insurance especially with how bad human health insurance has gotten. But I can say hands down MetLife Pet insurance it is worth every penny.

Insurer: MetLife

By: customer

Verified June 14, 2026

Your people are very helpful and always…

Your people are very helpful and always try to answer my questions.I don't have a computer but they always try to help me anyway. I sent you new information about my method of payment today, I hope that you received it. Could you please let me know if you received it. Thanks

Insurer: Pumpkin

By: Mari

Verified June 14, 2026

Easy to submit and process claims from…

Easy to submit and process claims from a first time pet mom.

Insurer: MetLife

By: customer

Verified June 14, 2026

Prompt with processing my dog's claims…

Prompt with processing my dog's claims and I like the direct deposit option when there is a reimbursement. The service is great hence the 5 stars but my policy increases every year in price.

Insurer: Trupanion

By: Jane Judson

Verified June 14, 2026

Annual Limit absolutely killed me and…

Annual Limit absolutely killed me and my family when we needed the help most.

Insurer: Spot

By: Nathaniel Finger

Verified June 14, 2026

I love that you are there helping me…

I love that you are there helping me taking care of my hairy friends. Thank you for all you do!

Insurer: MetLife

By: Jason

Verified June 14, 2026

I took both my cats in for their annual…

I took both my cats in for their annual welliness and immunizations. When I got home I uploaded the itemized bills for each cat and within an hour received an email that Pumpkin was on it. Within six hours I received a breakdown of what was covered. Everything but the rabbies shots. I was thrilled. Brought a $300+ bill down to $80 bucks! On a fixed retirement income, it's a wonderful thing!!

Insurer: Pumpkin

By: Boatdock

Verified June 14, 2026

Filing this claim was so easy

Filing this claim was so easy! We have so much going on with our son being sick that it was such a load off our shoulders that our dog was taken care of so quickly and effortlessly.

Insurer: MetLife

By: customer

June 14, 2026

Won't change my monthly payment date

I havent used my account for much, yet. I have been reimbursed for some routine care for my eldest cat and dog, and the claims went through pretty quickly last year. Recently I was disappointed to find that they will not let me change my payment date. They will allow it once in a year, but they will not work with me to permanently change the date to later in the month. I find this hard to belive since most other companies would do so. Do I need to cancle my policy just to change a payment date?

Insurer: Embrace

By: Joli Kenney

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