222,359+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,359 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The service was great saved thousands…
The service was great saved thousands of dollars.
Insurer: Trupanion
By: Gerald Kabitz
Great customer service when I called.
I had some questions about recent claims that then brought up questions about my dog Rafe’s policy. I was lucky enough to have Kelly take my call. One of the most professional encounters I’ve had with a CS rep. Kelly was knowledgeable, efficient, and best of all, kind. She’s an asset to your company and I hope if I should ever call again she answers!
Insurer: Fetch
By: Teresa
You are GREAT!
Last year, my first year with MetLife, I recall waiting quite some time before i received my payments. This year - you all have been exemplary. Payments have come in in record time without me having to contact you as to when/where it is. I am SOOO pleased with your service.
Insurer: MetLife
By: Linda Kosut Lyon
Not worth it!
Currently have an open claim and it took almost five days to get some support to start. Customer service is almost non existent. Lack of communication, little to no response when you call or leave messages for adjuster in the claims department even when you escalate your concerns! I guess you truly get what you pay for. Please spend the money and pay for a more expensive and reputable insurance company where urgency and care actually means something I regret signing up with this company !!
Insurer: Sonnet
By: Petrina
Friendly and helpful
Friendly and helpful customer service staff. Online quote portal is clear and simple.
Insurer: Sonnet
By: Tarek
I love pumpkin
I love pumpkin! They are always so quick with my claim and customer service is great! Recommend recommended to anyone!
Insurer: Pumpkin
By: Lesia Hass
Easy useful and nice good for peace of…
Easy useful and nice good for peace of mine
Insurer: MetLife
By: Jason Parsons
Easy Claims
The Claims process is easy and quick reimbursement.
Insurer: MetLife
By: Michele
Timely and easy.
The process from submitting the claim to getting the insurance payment is exceptionally timely and easy. I've had my dog insured for the last 2+ years with 14 claims and have not had a problem.
Insurer: MetLife
By: Rock
Fair and Easy Claim Process
Submitting the claim was easy and it was processed quickly. They followed the terms of the agreement and it was a no hassle experience!
Insurer: MetLife
By: customer