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Trupanion Canada


PO Box 34538
1268 Marine Drive
North Vancouver, BC V7P 1T2
phone: 888-615-8318
website: http://www.trupanion.com/canada

Canadian-founded Trupanion offers pet insurance throughout Canada and the US.
Customer Ratings
60 days 1 year Lifetime
Rating 9.6 9.3 9.2
Count 56 269 4569
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Reviews of Trupanion Canada

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10/10   Good, 4/7/2017

Reviewed By: Ashley, Recommend: Y

My dog was sick this year and without Trupanion, I don't know if we could be able to give him the care he needed. We recommend Trupanion to anyone with a pet.
Injury/Illness: Eye surgery, decreased vision, mature cataract, uveitis, pigmentary keratitis   Breed: Pug
Claim Amount: over $1000   Age of Pet:
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10/10   Best insurance and care for your pet available!, 3/20/2017

Reviewed By: Karolina Gruhs, Recommend: Y

Trupanion is an honest and very straight forward type of insurance. All you need to know is presented on the website in plain language without a maze of difficult to understand and confusing jargon. It's easy to sign up for and the flexibility in choice of coverage and premiums makes it affordable for all. I know people say 'just put away monthly that same amount you'd be spending on premiums and you'll be covered'. I can honestly say that is likely not going to happen (we all have expenses to cover) and the unfortunate costs of vet bills will always exceed the amount you can put away. There is another (among many) very important reason to get your pet family members insured. When you show up frantic (and most likely crying) at the vet clinic or hospital with your pet in an emergent state, the staff will begin to care for your pet immidiately when you tell them you are with Trupanion. Otherwise you have to wait for the exam and the scary estimate before you make the very large deposit and the work ensues. I can honestly say as a pet owner and a human emergency nurse, that is precious time you sometimes can't afford. The weight lifted off our hearts knowing our dogs very expensive treatment was going to be mostly covered and not having to extend our debt in an already very sad situation was literally priceless. She is now well and thriving after a very bleak diagnosis and initial expectation she wouldn't make it (more than once actually). Only because of the Trupanion care was our little Stella able to receive superb care. We have also learned how extensive veterinary medicine is, and how much potential there is for huge number of conditions to be treated.
Lastly, the staff at Trupanion have ALWAYS been caring, compassionate and immidiately available. Human insurance companies could learn A LOT from these guys.
I am truly grateful for this service and believe me, we pay the highest premium, by choice, and it is entirely worth it. We've done the math!
Injury/Illness: Granulomatous meningoencephalitis   Breed: Jack Russell Terrier
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   There is none better than Trupanion, 3/20/2017

Reviewed By: Heather Richards, Recommend: Y

Trupanion has come through for our Bloodhound all year. He has had allergies, heart issues and multiple surgeries and they have paid all the claims without hesitation
Injury/Illness: heart, allergies   Breed: Bloodhound
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
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10/10   Lifesaver! The dogs and mine!, 3/20/2017

Reviewed By: Jill King, Recommend: Y

One of the best decisions I have made in my life! My sweet Ella is still with me after one full year of illness. Although the outcome is grim, I can give her the best treatment that I otherwise could not afford. Her monthly maintenance is in excess of $700.00. I am such a grateful believer in Trupanion that I have two other dogs also insured by Trupanion. I would recommend this company to everyone. I never have to make "that dreaded decision " based on the fact that I couldn't afford it. I will make that decision based solely on her quality of life! I owe her that!
Injury/Illness: Copper storage disease and chronic hepatitis   Breed: Mixed Breed dog
Claim Amount: over $1000   Age of Pet: 1 - 8
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10/10   Outstanding Product, 3/20/2017

Reviewed By: Mike Vogel, Recommend: Y

I did a lot of research before buying pet insurance and this company seemed to stand out head and shoulders above the rest.Unfortunately our dog has many ongoing illnesses that he needs medication for and has had one major operation that we might not have been able to otherwise afford. After our $500 deductible was payed Trupanion has payed for 90% of all our medical expenses according to the terms of our policy. There have never been any problems or issues of contention and any dealings I have had with their customer service reps have been met with friendly courtesy and with a sincere desire to help.
This is a fantastic product and I can't think of a single thing this company could be doing better.
Injury/Illness: ear problem skin problem thyroid Epilepsy   Breed: German Shepherd
Claim Amount: over $1000   Age of Pet: 1 - 8
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Read More Reviews...


Go To: trupanion.com/canada


Most Helpful Reviews


9/10   Good Claim Response So far!,
We've been with Trupanion for a little over a year with both our Yellow Lab (1 yr old) and Kitten (1 yr old). Our vet recommended them when we were getting their first checkups. We did some research and read the good reviews and decided to give it a go. We're glad we did. Our Lab had kennel cough (much to our efforts to prevent it) and the ER tests on a holiday was covered. Our Kitten recently swallowed an… read more

Reviewed By: Matt P., parent of a Yellow LabMixed Breed
 
8/10   Pretty good for the most part,
Our 1 year old Great Dane has been insured with Trupanion since she was about 6months old. In the last few months we've been trying to figure out what was wrong with her back (she was walking funny)... after xrays, an MRI, spinal fluid testing, and more we still had no definitive answers. We were able to get all these tests done though with the help of Trupanion and knowing they would cover 90% of our… read more

Reviewed By: Brooke, parent of a Great Dane
 
10/10   Satisfied Customer,
I had never purchased pet insurance for my previous pets and have experienced some very expensive vet bills throughout 30 years of dog ownership. I was asked to consider adopting a Yellow Lab whose owner had unexpectedly passed away and I felt that pet insurance would be a good investment. I had heard about Trupanion through PETCO. I went on line and read up on numerous plans and I felt, by far,… read more

Reviewed By: Cathy
 
10/10   Good,
My dog was sick this year and without Trupanion, I don't know if we could be able to give him the care he needed. We recommend Trupanion to anyone with a pet. read more

Reviewed By: Ashley, parent of a Pug
 
10/10   Best insurance and care for your pet available!,
Trupanion is an honest and very straight forward type of insurance. All you need to know is presented on the website in plain language without a maze of difficult to understand and confusing jargon. It's easy to sign up for and the flexibility in choice of coverage and premiums makes it affordable for all. I know people say 'just put away monthly that same amount you'd be spending on premiums and you'll be… read more

Reviewed By: Karolina Gruhs, parent of a Jack Russell Terrier
 


Review Trupanion Canada review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
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I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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