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Trupanion Canada (formerly Vetinsurance)

Vetinsurance Brokers Canada
PO Box 34538
1268 Marine Drive
North Vancouver, BC V7P 1T2 phone: (800) 930-1019
website: http://www.vetinsurance.com
claim form: (PDF)
Average Rating
8.7
out of 10

add your rating


Canadian-founded Trupanion offers pet insurance throughout Canada and the US.

Trupanion insures dogs and cats between 8 weeks and 14 years. Recently changed terms so that policies have no payout limits.

Most Helpful Reviews of VetInsurance .

10/10   compassion and caring, 5/31/2010

Reviewed By: sonja gaiser, Recommend: Y

we just said goodbye to our best friend and companion, Bullitt after 8 beautiful years together. His diagnosis of cancer was heart wrenching but the compassion and promptness and caring by Trupanion was remarkable. We have highly recommended Trupanion and will continue to do.
What a lovely and novel thing -- a service industry that provide incredible service.We cannot send enough praise to all at Trupanion who we were in contact with. Please pass on our thanks.

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10/10   excellent, 5/21/2010

Reviewed By: carol, Recommend: Y

Also known as Trupanion. This insurance company was recommended to me and I am extremely satisfied with my choice. I enrolled my 5 pets last summer. One of my cats got sick in mid March and we entered 5 weeks of constant vet visits, procedures etc. to try to determine what was wrong. Vetinsurance opened each claim received within a day or two and would email me to let me know they'd received it. They would then process the claim and the money would be on its way. They were fantastic. No questions asked-they kept processing claim after claim. There is no cap per illness - just a lifetime cap of $20,000.00 per animal. We came close to using the entire amount with our cat and unfortunately, she had to be euthanized as she ended up having lymphoma that spread to her Central Nervous System. We were able to do as much as we could to try to save her because we had insurance.
We have also submitted claims for one of our other cats who took ill and had to undergo x-rays, a scope and an ultrasound. She had pheumonia and had to get puffers. Once again, the claims were processed ASAP and with no bother.
I will never own a pet again without having insurance and I will always choose this company. I can't recommend them highly enough.

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10/10   Excellent plan and sevice, 3/31/2010

Reviewed By: Elaine, Recommend: Y

I highly recommend this plan. I have received excellent service and extremely prompt payment. I have a one year old Rotti. My dog just required major surgery and it was so important for us that we didn't have to make the decision not to proceed due to finances. I prefer this plan to others as there is no cap on any one condition and no change in the deductible if a claim is made.

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  Read more reviews... | Add your own review

Most Recent Reviews


10/10   compassion and caring,
we just said goodbye to our best friend and companion, Bullitt after 8 beautiful years together. His diagnosis… read more

Added 5/31/2010 by: sonja gaiser
 
10/10   excellent,
Also known as Trupanion. This insurance company was recommended to me and I am extremely satisfied with my… read more

Added 5/21/2010 by: carol
 
10/10   Excellent plan and sevice,
I highly recommend this plan. I have received excellent service and extremely prompt payment. I have a one… read more

Added 3/31/2010 by: Elaine
 
9/10   Great service and communication,
This is the first time I have insured a pet. I have been insured by Vetinsurance since I first obtained by… read more

Added 3/30/2010 by: Tracey
 
10/10   Correction, follow up & efficiency,
My claim for removal of a drainage tube after surgery caused by an accident was originally rejected because it… read more

Added 3/29/2010 by: Karen
 
10/10   Caring, compassionate and efficient,
Sadly we lost our beloved Golden, Vegas, very unexpectedly just before Christmas. The agent I spoke with at… read more

Added 2/12/2010 by: Brenda
 
9/10   Peace of Mind ,
Having 2 dogs with an exorbitant amount of expensive health issues I would have been unable to afford to… read more

Added 1/24/2010 by: Diane Wilkins
 


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