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Customer Review for VPI


1/10   (after 10 yrs) NEVER AGAIN VPI
My (previous) dog for whom I had VPI for 10 years passed on at age 11 1/2 in 2015. Now I've just adopted a new dog, and from my experience, I would never ever consider VPI again. They paid out a low percent of eligible bills, and rejected many valid and necessary vet treatments. Finally, at the end, they paid zero on the euthanasia and cremation of my dear girl. Their problem (aside from greed) is the system of numerically categorizing procedures in ways that aren't realistic according to what is done by the vets and needed by the animals. Even some VPI service people advised me to "change the number" in order to get some reimbursement when it had been rejected. With all the alternative companies now, I don't know why anyone uses VPI. I also don't understand how some people say they were able to receive high percent reimbursements.
Company: VPI   Injury/Illness: renal (kidney) During her life, she had various illnesses   Breed: Mixed Breed
Claim Amount: over $1000   Age of Pet: over 8 years
Barb Hock, 12/2/2016
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