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Customer Review for Petplan USA


1/10   Terrible experience with Petplan
The pre-existing clause is very sneaky. My cat had diarrhea 11 months before this visit. Diarrhea is symptom of an illness - Not the Diagnosis itself. The stool specimen tested negative at that time. A switch to a different food worked. Then as noted, 11 months later another episode of diarrhea. This time the cat had contracted Tritrichomonis Foetus. (a parasite) So a different illness completely. Petplan states the diarrhea is pre-existing - so would not pay the claim. Horrible.
Company: Petplan USA   Injury/Illness: enteritis/diarrhea   Breed: Maine Coon
Claim Amount: $100 - $500   Age of Pet: 1 - 8
Rhonda W, 7/8/2017
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