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Customer Review for PetCare


1/10   "Fell between the waiting period"
I adopted a healthy dog from the shelter. We were told to bring her to the vet the first week we got her, healthy visit. Not covered. Then 3 weeks later she got colitis, not covered. I contacted 24PetWatch twice asking why nothing was covered and this is what I was told. "That policy gives coverage for accidents effective the first day of coverage. There are also several illnesses eligible for reimbursement effective the 3rd day of coverage and effective the 31st day, any illness and any accident (as long as it is not pre-existing) would be eligible for reimbursements. The particular claim you submitted was not covered because it fell during the waiting period." Pointless and a waste of money. So I canceled. No point in getting insurance if you don't cover my dog.
Company: PetCare   Injury/Illness: gastritis/vomiting   Breed: Border Collie
Claim Amount: $100 - $500   Age of Pet: 1 - 8
RMK, 6/22/2017
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