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Customer Review for PetCare


1/10   DO NOT USE THIS COMPANY!
I have used this company to insure my bichon for 6 years. I figure I have paid them over $3000. They have paid me maybe $300 on medical bills in the past 6 years. Recently my dog had to have a procedure for a corneal indolent ulcer. My estimate for and final paid bill from the eye doctor was answered when they cancelled my insurance! I was never sent a letter telling me to renew my insurance when they sold out to another underwriter, even though they told me I was sent emails and letters. My husband and I did a search on our computer and the letters they sent were not found. I keep everything they send me and found nothing. When I called to tell them this they said that I had told them I did not want emails sent and that they had no control over the mail. I obviously caught them in a lie when they told me I was sent a previous email. They refused to help me any further!
Company: PetCare   Injury/Illness: eye problem   Breed: Bichon Frise
Claim Amount: $100 - $500   Age of Pet: over 8 years
April Klein, 3/22/2017
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