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ASPCA Pet Insurance
(also PetsHealth & Hartville brands)

3840 Greentree Avenue SW
Canton, OH 44706
phone: (866) 861-9092
website: http://www.aspcapetinsurance.com
claim form (PDF)

Offering pet insurance throughout 50 states under the brand names: Hartville, ASPCA, and Petshealth Insurance. Plans include 4 levels of coverage. The company was founded in 1997 and currently covers more than 80,000 pets.
Customer Ratings
60 days 1 year Lifetime
Rating 8.1 8.0 7.8
Count 47 371 900
add your rating

Most Helpful Reviews of ASPCA Pet Insurance (Petshealth & Hartville)

8/10   Purchasing Peace of Mind, 9/3/2010

Reviewed By: CBarnes, Recommend: Y

I had this coverage on my Lab/Chow mix, Angel, for ten years. The renewal premiums always seemed reasonable to me for the coverage provided. I was purchasing peace of mind. If there was an accident, or when she was hospitalized for two weeks with pancreatitis at the end, I knew that at least some portion of my expenses would be recovered. I submitted several claims over the years, including two ACL surgeries, and felt that the reimbursement rates were fair. If I could suggest a change to the coverage, it would be in the pre-existing clause. If your pet is diagnosed with some illness and/or injury, when your policy renews, it is then considered a pre-existing condition and there is no further coverage for that issue. Overall, I had a positive experience with the coverage, and would purchase it again.

View Comments (15) & insurer reply | Was this review helpful to you?      
 
9/10   Tom and Ollie, 6/28/2010

Reviewed By: Bob, Recommend: Y

At one time my wife and I had two guys insured with Petshealth Care Plan Insurance. We lost Thomas about two years ago, but Oliver is still insured. Ollie doesn't seem to have the problems that Tom did, but as a soon-to-be nine-year-old standard poodle, he has his share of maladies, the current one being an extremely sensitive stomach.

As an insurance agent (property and casualty), I appreciate good claims service. While we purchased pet insurance primarily as catastrophe coverage (Tom needed $4,500 worth of surgery once), we have availed ourselves of the coverage offered by Ollie's plan.

We're not always in the black, which is okay, but we always receive claims payments in a timely manner, adjusted fairly and accurately. This year, Ollie's claims have more than offset the premiums we have paid.

If you care about your pets, as we do, having pet insurance is a surefire way of making sure you can always afford to do the right thing.

View Comments (1) | Was this review helpful to you?      
 
10/10   Thankful for ASPCA Pet Health Insurance, 7/8/2010

Reviewed By: Wendy Waring, Recommend: Y

I decided to get pet insurance after adopting my dog Tripp from a shelter last year. My previous dog had died from lung cancer which cost me thousands of dollars out of pocket. I did an internet search for pet insurance companies and compared plans and rates before deciding to go with ASPCA Health Insurance in June 2009. In May 2010, Tripp was bitten by a poisonous snake and required medical treatment including an overnight stay at an emergency animal hospital. After meeting the $100 deductible, ASCPA Pet Health Insurance reimbursed me 80%. Having the insurance saved me hundreds of dollars and gave me peace of mind. I've already saved more than I paid in premiums for a year.

View Comments (5) | Was this review helpful to you?      
 
  Read more reviews... | Add your own review

Most Recent Reviews


10/10   Pet health is costly if you don't have insurance.,
Having peace of mind, in the event of a catastrophic illness is paramount to protecting our one year old… read more

Added 5/4/2012 by: Lorene Mallozzi
 
5/10   glad we had it but not as complete as i hoped,
My dog, Marty, was hit by a car. Fortunately he did survive and did not break any bones, but he was scraped up… read more

Added 5/4/2012 by: rebecca Sarwi
 
9/10   They do what they say they will.,
They have called about Dakota one of my Border Collies that was having issues with her legs, just to see how… read more

Added 5/4/2012 by: Kathy Auten
 
10/10   Very grateful that I had coverage for Alaska,
After several years of paying premiums I had to make a claim ... it was well worth it. The full cost of… read more

Added 5/4/2012 by: fred verillo
 
8/10   ACL correction & Continuing Care option,
Correction: they will only due 1 ACL no matter what. Also, the Continuing Care is only available before age… read more

Added 5/2/2012 by: Dee
 
8/10   Claims paid w/o hassle but read the fine print,
Had a Premium policy for 7yrs. They pretty much paid all my claims according to my policy w/o any trouble. The… read more

Added 5/2/2012 by: Wendy
 
10/10   ASPCA is a great insurance.,
You guys are great with all my pets. read more

Added 5/2/2012 by: Jill Erbe
 


Review ASPCA Pet Insurance (Petshealth & Hartville) review policy

Review Title (if you could say it in one sentence, what would you say?)
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DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

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Would you recommend this company to other pet owners?
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Your Name

Tell us about your pet
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Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
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ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
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