Pet Insurance Review - compare rates & benefits     Home | About | For Vets | Contact   Browse: Pet Insurance 101 Dog Insurance Cat Insurance Canada Dog Insurance Canada Cat Insurance How To: Get Quotes Select an Insurer Make a Claim Save Money Find Vets US Pet Insurers Hartville Embrace Petfirst Healthcare Petplan USA Trupanion VPI AKC Pets Best 24PetWatch PurinaCare ASPCA Healthy Paws Canada Pet Insurers PetCare Vetinsurance Petsecure PurinaCare CA PC Financial Hbc Petplan Canada Other Options Pet Assure Banfield PetSmart PETCO United Pet Care Breeds Privacy Hartville Group, Inc. (Hartville Pet Insurance, ASPCA Pet Health Insurance & Petshealth Care Plan brands) 3840 Greentree Avenue SW Canton, OH 44706 phone: (866) 820-7764 website: http://www.hartvillegroup.com claim form (PDF) Average Rating 7 out of 10 add your rating Offering pet insurance throughout 50 states under the brand names: Hartville Pet Health Insurance, ASPCA Pet Health Insurance, and Petshealth Care Plan. Recently partnered with ASPCA (American Society for the Prevention of Cruelty to Animals) to offer pet insurance. Has distributed pet insurance plans since 1997 and currently covers more than 80,000 pets. Most Helpful Reviews of Hartville (ASPCA & Petshealth) . 6/10   Great for senior pets, 12/20/2007 Reviewed By: Mary, Recommend: Y Although I have had a couple of negative experiences with Petshealth, I must say that they seem to be the ONLY pet insurance company willing to insure older pets. They will insure dogs up to 13 years and cats up to 15 years. They will even insure the pet with their top plan, regardless of age, if there are no pre-existing conditions. I have a 13 year-old cat who has never been sick a day in his life. I was able to insure him with Petshealth under their most extensive plan. A few things to watch out for, though. First, unless you get their top plan that covers chronic and/or recurring illnesses, if your pet is diagnosed with some illness and/or injury in one plan period, as soon as the plan period renews, it is considered a pre-existing condition and coverage will stop. This is a bad deal if, say, your pet is diagnosed with cancer a week before your plan renews because in just one week, the coverage for the cancer will stop. That's crappy. Also beware that any congenital and/or hereditary condition is not covered on ANY of their plans. So, that immediately excludes a boatload of illnesses as there are lots and lots of disorders known in hundreds of breeds. But, again, if you need to insure a senior pet, this is probably the only option you really have. View Comments (4) | Was this review helpful to you?         2/10   very deceptive policy renewal discription, 4/2/2008 Reviewed By: Patricia Rethemeyer, Recommend: N I have been with ASPCA for over a year, I have three pets on the plan.My cat had developed hyperthiroidism in Nov. of 2007 and was put on medication which is not hepling,he had to be on it for three months to regulate the thiroid before surgery could be done.The policy renewed in Feb. when I read my new ploicy on the certificate it had a clause that read any illness that manifests in one 12 month period and is not cured and treatnent free for 180 days will be excluded from coverage in the subsequent 12 month period.but there was a asterik at the end of that statement (*) at the bottom of the plan it says does not apply to our plan.I called to verify this and was put on hold for 10 minutes and told to turn to page 9 under section Limit Of liability which basically said the same thing that was on the front page.I was told that they did not know why the asterik had that clause and that there were two supervisers looking into IT ,but that I am still not covered,I am thinking of contacting a lawer in this matter,I sent several E-mails and they never reply.I asked if my pet had an accident 12/31 and had to go back for several appointments and my policy renewed Jan.1 if that would be covered and was told no.What kind of rip off company are they.I chose them because they are the aspca,and thought that they would be more reputable because of there name .Boy was I wrong.I am going to look for another company. View Comments (20) | Was this review helpful to you?         5/10   Don't Get, 1/1/2007 Reviewed By: BM, Recommend: N Been with this company since 2000 just found out about the "small print" of pre-existing/recurring illness. They dont go by date of first applying BUT renewal dates that are done annually. Only have 180 days from diagnosis. cure and last treatment. ER vet visits they dont cover all ot of expenses. Also when they do they take a good chunk off the fee before they process the deduction. View Comments (8) | Was this review helpful to you?           Read more reviews... | Add your own review Most Recent Reviews 9/10   My crazy girl and her borther, My baby girl Kira attacked her littler mate rother, Rocky. They do play rough sometimes but this was all out… read more Added 8/12/2010 by: Maki   9/10   Ecellent Customer Services, I have a 10 year Old English Sheep dog, name Gurt, she has a lump on her face and thank goodness it is not… read more Added 8/11/2010 by: Penny   9/10   Lovin' ASPCA pet insurance!, I have a 1.5 year old corgi mix, Olive, who in the past year has had three incidents that had me taking her to… read more Added 8/10/2010 by: Kim Devitt   10/10   So glad I chose to make this investment!, As economic times got tough, my employer cut hours and wages. My dog, Gustavo, has always been very healthy,… read more Added 8/8/2010 by: Beate   10/10   Foxtail embedded in nose, One evening my sheepdog and I were relaxing, when suddenly without warning, he jumped about three feet into… read more Added 8/8/2010 by: Dr. Claudia Diaz   8/10   Greyhounds are not graceful off the track!, I have been more than happy with ASPCA. Trips to the Vet are costly and when my clumsy Boys have an accident,… read more Added 8/8/2010 by: Gale Ward   1/10   Do not trust the ASPCA's pet health insurance plan, BEWARD OF THE ASPCA'S PET HEALTH INSURANCE! I don't trust insurance companies so when I discovered a policy… read more Added 8/7/2010 by: Zora   Review Hartville (ASPCA & Petshealth) review policy Review Title (if you could say it in one sentence, what would you say?) Your Review (tips) DO tell us specifics about your pet's illness or injury DO tell us whether you were happy with how your claim was handled DON'T use profanity or personal insults DON'T write in ALL CAPS Overall Rating (1 - worst, 10 - best)     -- please select -- 1 - worst 2 3 4 5 6 7 8 9 10 - best Would you recommend this company to other pet owners? Yes   No Your Name Tell us about your pet Type: Dog     Cat Breed:   -- please select -- Mixed Breed Affenpinscher Afghan Hound Ainu Dog Airedale Terrier Akita Alaskan Malamute American Bulldog American Cocker Spaniel American Eskimo Dog American Foxhound American Hairless Terrier American Staffordshire Terrier American Water Spaniel Anatolian Shepherd Dog Anglo-french Hounds Appenzell Mountain Dog Ariegeois Armant Artois Hound Atlas Dog Australian Cattle Dog Australian Kelpie Australian Shepherd Australian Short-haired Pinscher Australian Silky Terrier Australian Terrier Austrian Coarse-haired Hound Austrian Hound Auvergne Setter Balkan Hound Banjara Greyhound Basenji Basset Artesien Normand Basset Griffon Vandeen Basset Hound Bavarian Mountain Dog Beagle Beagle Harrier Bearded Collie Beauce Shepherd Beauceron Bedlington Terrier Beldington Terrier Belgian Malinois Belgian Sheepdog Belgian Shepherd Belgian Shepherd Malinois Belgian Shepherd Tervuren Belgian Tervuren Bergamasco Berger De Bresse Berger De Savoie Berger Du Languedoc Bernese Hound Bernese Mountain Dog Bichon Frise Billy Black And Tan Coonhound Black Forest Hound Bloodhound Blue Heeler Blue Lacy Bluetick Coonhound Bolognese Border Collie Border Terrier Borzoi Bosnian Coarse-haired Hound Boston Terrier Bourbonnais Setter Bouvier Des Flandres Boxer Boykin Spaniel Brazilian Guard Dog Brazilian Tracker Briard Briquet Griffon Vendeen Brittany Broholmer Brussels Griffon Bull Terrier Bulldog Bullmastiff Cairn Terrier Canaan Dog Cane Corso Cardigan Corgis Cardigan Welsh Corgi Carolina Dog Catahoula Leopard Catalonian Shepherd Cavalier King Charles Spaniel Cesky Terrier Charplaninatz Chesapeake Bay Retriever Chihuahua Chinese Crested Dog Chinook Chow Chow Clumber Spaniel Cockapoo Cocker Spaniel Collie Coton De Tulear Curly-Coated Retriever Czech Coarse-haired Setter Czesky Terrier Dachsbrackes Dachshund Dachshunds Dalmatian Dalmatian Mix Dandie Dinmont Terrier Danish-Swedish Farm Deerhound Deutsche Wachtelhund Dingo Doberman Dogo Argentino Dogue De Bordeaux Drentse Partridge Dog Drever Dunker Dupuy Setter Dutch Shepherds Elkhound English Bull Terrier English Bulldog English Cocker Spaniel English Coonhound English Foxhound English Setter English Shepherd English Springer Spaniel English Toy Spaniel English Toy Terrier Entlebuch Mountain Dog Eskimo Dog Estonian Hound Estrela Mountain Dog Eurasier Feist Field Spaniel Fila Finnish Hound Finnish Spitz Flat-coated Retriever Fox Terrier French Bulldog French Hounds French Setter French Spaniel Gascons-saintongeois German Hunt Terrier German Pointer German Shepherd German Shorthaired Pointer German Spaniel German Spitz German Wirehaired Pointer Giant Schnauzer Glen Of Imaal Terrier Golden Retriever Goldendoodle Gordon Setter Grand Griffon Vandeen Great Dane Great Gascons-Saintongeois Great Gascony Blue Great Pyrenean Great Pyrenees Greater Swiss Mountain Dog Greek Greyhound Greenland Dog Greyhound Griffon Vendeen Haldenstovare Hamiltonstovare Hanover Hound Harlequin Pinscher Harrier Havanese Hellenic Hound Hovawart Hungarian Coarse-Haired Vizsla Hungarian Greyhound Hungarian Kuvasz Hungarian Puli Hungarian Vizsla Hygenhund Ibizan Hound Ibizan Wolfhound Iceland Sheepdog Intalian Greyhound Irish Red Setter Irish Setter Irish Terrier Irish Water Spaniel Irish White Setter Irish Wolfhound Istrian Hounds Italian Greyhound Italian Segugio Italian Setter Italian Spinone Italian Spitz Jack Russell Terrier Jamthund Japanese Akita Japanese Chin Japanese Fighting Dog Japanese Kai Ken Japanese Kishu Japanese Spitz Japanese Terrier Jindo Jura Hounds Kangal Dog Kangaroo Hound Karelian Bear Dog Karst Shepherd Keeshond Kerry Blue Terrier King Charles Spaniel King Shepherd Komondor Kooikerhondje Kromfohrlander Kuvasz Labrador Mix Labrador Retriever Labradoodle Laikas Lakeland Terrier Lancashire Heeler Lapland Spitz Lapponian Herder Large Munsterlanders Leonberger Levesque Lhasa Apso Llewellin Setter Lowchen Lucernese Hound Lundehund Lurcher Majestic Tree Hound Majorcan Bulldog Maltese Manchester Terrier Maremma Sheepdog Mastiff Mexican Hairless Dog Miki Mini Doxin Miniature Bull Terrier Miniature Dachshund Miniature Pinscher Miniature Poodle Miniature Schnauzer Miniature Spitz Miniature Yorkie Mixed Breed Mountain Cur Mudi Neopolitan Mastiff New Guinea Singing Dog Newfoundland Nivernais Griffon Norfolk Terrier Norwegian Buhund Norwegian Elkhound Norwich Terrier Nova Scotia Duck Tolling Retriever Oeruvian Inca Orchid Old Danish Pointer Old English Bulldogge Old English Sheepdog Otterhound Papillon Parson Jack Russell Terrier Peek-a-poo Pekingese Pembroke Welsh Corgi Peruvian Inca Orchid Petit Basset Griffon Vendeen Petit Brabancon Pharaoh Hound Picardy Shepherd Pinscher Pit Bull Plott Hound Pointer Poitevin Polish Lowland Sheepdog Pomeranian Pont-audemer Spaniel Poodle Poodle (toy) Porcelaine Portuguese Podengo Portuguese Setter Portuguese Sheepdog Portuguese Watchdog Portuguese Water Dog Posavatz Hound Presa Canario Pudelpointer Pug Puli Pumi Pyrenean Mastiff Pyrenean Mountain Dog Pyrenean Shepherds Queensland Heeler Rafeiro Do Alentejo Rat Terrier Redbone Coonhound Rhodesian Ridgeback Rottweiler Rough Collie Rumanian Shepherd Dog Russian Hounds Russian Sheepdog Saint Bernard Saint-german Setter Saluki Samoyed Schapendoes Schiller Hound Schipperke Schnauzer Scottish Deerhound Scottish Terrier Sealyham Terrier Shar-pei Shar-pei Mix Sheltie Shepherd Mix Shetland Sheepdog Shiba Inu Shih Tzu Shiloh Shepherd Siberian Huskey Siberian Husky Sicilian Hound Silky Terrier Skye Terrier Sloughi Slovakian Kuvasz Sluki Smaland Hound Small Blue Gascony Griffon Small Gascons-Saintongeois Small Gascony Blue Small Munsterlanders Small-sized French Setter Smooth Collie Smooth Fox Terrier Soft Coated Wheaten Terrier Spanish Greyhound Spanish Hounds Spanish Mastiff Spanish Pointer Spinone Italiano Spitz Springer Spaniel Stabyhoun Staffordshire Bull Terrier Staffordshire Terrier Standard Poodle Standard Schnauzer Steinbracke Stephens` Stock Sussex Spaniel Swedish Grey Dog Swedish Vallhund Swiss Hound Tahltan Bear Dog Tawny Brittany Basset Tawny Brittany Griffon Teacup Poodle Teacup Yorkie Telomian Terrier Terrier Mix Thai Ridgeback Tibetan Mastiff Tibetan Spaniel Tibetan Terrier Tosa Inu Toy Poodle Translvanian Hound Treeing Tennessee Brindle Tyrolean Hound Vizsla Walker Hound Weimaraner Welsh Corgis Welsh Springer Spaniel Welsh Terrier West Highland Terrier West Highland White Terrier Wetterhound Wheaten Terrier Whippet Wire Fox Terrier Wirehaired Pointing Griffon Wooly-Haired Griffon Yellow Lab Yorkshire Terrier Yugoslavian Mountain Dog -- please select -- Mixed Breed Abyssinian American Bobtail American Curl American Curl Shorthair American Longhair American Shorthair American Wirehair Angora Balinese Bengal Bengalese Burmese Birman Bombay British Shorthair Burmilla Calico California Spangled Cameo Longhair Chartreux Chausie Chinchilla Colorpoint Colorpoint Longhair Colorpoint Shorthair Cornish Rex Cymric Devon Rex Domestic Longhair Domestic Mediumhair Domestic Shorthair Egyptian Mau European Burmese European Shorthair Exotic Exotic Longhair Exotic Shorthair Havana Brown Highland Fold Himalayan Himalayan Blue Point Himalayan Flame Point Himalayan Lilac Point Himalayan Seal Point Japanese Bobtail Kashmir Korat Maine Coon Manx Mixed Breed Moggie Munchkin Nibelung Norwegian Forest Ocicat Oriental Oriental Colorpoint Oriental Longhair Oriental Shorthair Persian Pinto Pixie Bob Ragdoll Russian Blue Savannah Scottish Fold Scottish Fold Longhair Selkirk Rex Selkirk Rex Longhair Seychellois Siamese Siberian Singapura Snowshoe Somali Sphynx Tabby Tiffanie Tonkinese Turkish Angora Turkish Van Age (at the time of your claim):   Under a year   1 - 8   Over 8 years     Tell us about your claim Type of illness or accident: not sure ear problem eye problem skin problem cancer gastritis/vomiting enteritis/diarrhea bladder renal (kidney) thyroid other: Claim amount -- please select -- under $100 $100 - $500 $500 - $1000 over $1000 Optional contact information - it won't be published, but it may help get your claim resolved. More >>> This information will be provided to your insurer for identification purposes should they request it. They may want to take another look at your claim based upon your review or simply thank you for a positive review. Either way, we will not display this info on the website. Your Full Name Your email We have zero tolerance for fake reviews! A message to pet insurance management: please do not submit a review! We consider these submissions fraudulent and will immediately remove these from our site. While we support your efforts to encourage honest feedback from customers, we encourage you to submit information here