Pet Insurance Review - compare rates & benefits     Home | Blog | About | For Vets | Contact   Browse: Pet Insurance 101 Dog Insurance Cat Insurance Canada Dog Insurance Canada Cat Insurance How To: Get Quotes Select an Insurer Make a Claim Save Money Find Vets US Pet Insurers Hartville Embrace  Petfirst Healthcare Petplan USA Trupanion VPI AKC Pets Best 24PetWatch PurinaCare ASPCA Healthy Paws Canada Pet Insurers PetCare Trupanion Petsecure PurinaCare PC Financial Hbc  Petfirst Healthcare Other Options Pet Assure Banfield PetSmart PETCO United Pet Care Breeds UK Pet Insurance Privacy Petplan 1 International Plaza, suite 140 Philadelphia, PA 19113 phone: (866) 467-3875 website: http://www.gopetplan.com Petplan is the world's leading pet insurance provider, available in every state and the District of Columbia. Petplan policies include full coverage for all hereditary conditions with no dollar or time limits per condition. Nine out of 10 veterinarians recommend their policies. Customer Ratings 60 days 1 year Lifetime Rating 9.1 9.2 9.3 Count 91 646 1435 add your rating Most Helpful Reviews of Petplan 10/10   Delivered as promised, easy, fast, polite, 6/5/2010 Reviewed By: Keith Laepple, Recommend: Y $3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired. 'Nuff said? Actually, it's not, here's more: - Very helpful customer service when I called in last fall to inquire and purchase - Very helpful customer service again when I called in to confirm PetPlan will cover ACL repair on the second leg - Easy claim forms, by email or fax - Great website for plan information and tracking claims Explains the #1 rating and Humane Society endorsement. I'm actively recommending PetPlan to all our pet owning friends, something I rarely do. Also, kudos to this website, which is where I think I originally discovered PetPlan, and based my purchase decision on the reviews here. I encourage everyone to post their reviews here as well, pro or con, and point your pet owning friends and family here as well. View Comments (8) | Was this review helpful to you?         9/10   Go Pet Plan is good dog insurance....so far, 4/29/2010 Reviewed By: Magda T., Recommend: Y September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month (April 10) for around $650 to have 2 of her teeth extracted because they were broken and starting to get infected. (They don't pay for regular dental care by the way.) This time around the claims process was very fast and within 3 wks. I received my check minus the $50 deductible. All in all they are a good pet insurance and pay quickly. Just remember to send all your claims using their claim forms. Make sure the Vet signs what she is supposed to and have her send ALL med notes for that claim with receipts and the Medical Release Form paperwork and you are good to go. All these forms are on their website under your account under CLAIM FORMS. (Do not neglect to file all the paperwork so there won't be any delays.) I recommend pet insurance to everyone. Our dog is only 1 yr. 4 months and she has already needed over $1000 worth of medical care. Pet Plan covered it all. View Comments (4) | Was this review helpful to you?         8/10   Who knew our puppy would turn out to be so ill?, 5/4/2010 Reviewed By: Clair - A Loyal Petplan Customer, Recommend: Y Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. I’ve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact it’s the only insurance I use on a regular basis. So when we decided to move over to the USA with our dogs, calling Petplan US was the first thing on my ‘To Do List’, because I wanted to go with an Pet Insurance Company who I trusted and knew they would care about the health of my dog. The claims department is very efficient and I normally get reimbursed in about two weeks. Without hesitation Pet Insurance researches choose Petplan you won’t regret it. I say that with confidence after being with them now for almost 12 years in two differnt countries. TO ANYONE AT PETPLAN US WHO READS YOUR CUSTOMER REVIEWS: I believe that feedback is a gift and one thing that would be a WOW FACTOR was if Petplan US replicated Petplan UK and made arrangements to settle the pet treatment invoice’s directly with the Vet Clinics/Hospitals. So all we have to do as Petplan customers is pay our deductible or co-pay. Those vet bills sure can add up especially when you have a poorly puppy like ours! If you did that... without hesitation my 8 rating would go to a 10!!! View Comments (17) | Was this review helpful to you?           Read more reviews... | Add your own review Most Recent Reviews 9/10   Exceeded Expectations, Our 10 month old Bernese Mountain Dog wasn't normal on Saturday, being sluggish and generally miserable. … read more Added 5/4/2012 by: Brennan   10/10   Obi-Wan uses the force along with some help, Obi, is a 3 year old Italian Greyhound. He had his first prostate infection back in October 2011, and recently… read more Added 5/3/2012 by: Joy Dietz   10/10   Kathryn Nalley - Representative, Absolutely wonderful.She is professional, sweet, very knowledgeable and a pleasure to do business with. Please… read more Added 5/2/2012 by: Karen Marchese   10/10   Thank you Pet Plan for being there for us!!, I have had Simon and Casey, both Maltese, since they were puppies. They are like my children and I think the… read more Added 5/2/2012 by: Carol Meredith   10/10   Thank you!, Our dog Trevor, a 4 (?) yr old Cairn/Yorkshire Terrier mix had a wound that wouldn't heal after treatment by 3… read more Added 5/2/2012 by: Sachi Itagaki   10/10   I was amazed, I have to say - I really thought that Petplan would find an excuse not to cover my dogs hospital bills after… read more Added 5/1/2012 by: Pat Fournier   10/10   String is not your friend, After dealing with thousands of $$$ in treatments for my very elderly cat (16 yrs and counting) for her… read more Added 5/1/2012 by: Leia Mehlman   Review Petplan review policy Review Title (if you could say it in one sentence, what would you say?) Your Review (tips) DO tell us specifics about your pet's illness or injury DO tell us whether you were happy with how your claim was handled DON'T use profanity or personal insults DON'T write in ALL CAPS Overall Rating (1 - worst, 10 - best)     -- please select -- 1 - worst 2 3 4 5 6 7 8 9 10 - best Would you recommend this company to other pet owners? Yes   No Your Name Tell us about your pet Type: Dog     Cat Breed:   -- please select -- Mixed Breed Affenpinscher Afghan Hound Ainu Dog Airedale Terrier Akita Alaskan Malamute American Bulldog American Cocker Spaniel American Eskimo Dog American Foxhound American Hairless Terrier American Staffordshire Terrier American Water Spaniel Anatolian Shepherd Dog Anglo-french Hounds Appenzell Mountain Dog Ariegeois Armant Artois Hound Atlas Dog Australian Cattle Dog Australian Kelpie Australian Shepherd Australian Short-haired Pinscher Australian Silky Terrier Australian Terrier Austrian Coarse-haired Hound Austrian Hound Auvergne Setter Balkan Hound Banjara Greyhound Basenji Basset Artesien Normand Basset Griffon Vandeen Basset Hound Bavarian Mountain Dog Beagle Beagle Harrier Bearded Collie Beauce Shepherd Beauceron Bedlington Terrier Beldington Terrier Belgian Malinois Belgian Sheepdog Belgian Shepherd Belgian Shepherd Malinois Belgian Shepherd Tervuren Belgian Tervuren Bergamasco Berger De Bresse Berger De Savoie Berger Du Languedoc Bernese Hound Bernese Mountain Dog Bichon Frise Billy Black And Tan Coonhound Black Forest Hound Bloodhound Blue Heeler Blue Lacy Bluetick Coonhound Bolognese Border Collie Border Terrier Borzoi Bosnian Coarse-haired Hound Boston Terrier Bourbonnais Setter Bouvier Des Flandres Boxer Boykin Spaniel Brazilian Guard Dog Brazilian Tracker Briard Briquet Griffon Vendeen Brittany Broholmer Brussels Griffon Bull Terrier Bulldog Bullmastiff Cairn Terrier Canaan Dog Cane Corso Cardigan Corgis Cardigan Welsh Corgi Carolina Dog Catahoula Leopard Catalonian Shepherd Cavalier King Charles Spaniel Cesky Terrier Charplaninatz Chesapeake Bay Retriever Chihuahua Chinese Crested Dog Chinook Chow Chow Clumber Spaniel Cockapoo Cocker Spaniel Collie Coton De Tulear Curly-Coated Retriever Czech Coarse-haired Setter Czesky Terrier Dachsbrackes Dachshund Dachshunds Dalmatian Dalmatian Mix Dandie Dinmont Terrier Danish-Swedish Farm Deerhound Deutsche Wachtelhund Dingo Doberman Dogo Argentino Dogue De Bordeaux Drentse Partridge Dog Drever Dunker Dupuy Setter Dutch Shepherds Elkhound English Bull Terrier English Bulldog English Cocker Spaniel English Coonhound English Foxhound English Setter English Shepherd English Springer Spaniel English Toy Spaniel English Toy Terrier Entlebuch Mountain Dog Eskimo Dog Estonian Hound Estrela Mountain Dog Eurasier Feist Field Spaniel Fila Finnish Hound Finnish Spitz Flat-coated Retriever Fox Terrier French Bulldog French Hounds French Setter French Spaniel Gascons-saintongeois German Hunt Terrier German Pointer German Shepherd German Shorthaired Pointer German Spaniel German Spitz German Wirehaired Pointer Giant Schnauzer Glen Of Imaal Terrier Golden Retriever Goldendoodle Gordon Setter Grand Griffon Vandeen Great Dane Great Gascons-Saintongeois Great Gascony Blue Great Pyrenean Great Pyrenees Greater Swiss Mountain Dog Greek Greyhound Greenland Dog Greyhound Griffon Vendeen Haldenstovare Hamiltonstovare Hanover Hound Harlequin Pinscher Harrier Havanese Hellenic Hound Hovawart Hungarian Coarse-Haired Vizsla Hungarian Greyhound Hungarian Kuvasz Hungarian Puli Hungarian Vizsla Hygenhund Ibizan Hound Ibizan Wolfhound Iceland Sheepdog Intalian Greyhound Irish Red Setter Irish Setter Irish Terrier Irish Water Spaniel Irish White Setter Irish Wolfhound Istrian Hounds Italian Greyhound Italian Segugio Italian Setter Italian Spinone Italian Spitz Jack Russell Terrier Jamthund Japanese Akita Japanese Chin Japanese Fighting Dog Japanese Kai Ken Japanese Kishu Japanese Spitz Japanese Terrier Jindo Jura Hounds Kangal Dog Kangaroo Hound Karelian Bear Dog Karst Shepherd Keeshond Kerry Blue Terrier King Charles Spaniel King Shepherd Komondor Kooikerhondje Kromfohrlander Kuvasz Labrador Mix Labrador Retriever Labradoodle Laikas Lakeland Terrier Lancashire Heeler Lapland Spitz Lapponian Herder Large Munsterlanders Leonberger Levesque Lhasa Apso Llewellin Setter Lowchen Lucernese Hound Lundehund Lurcher Majestic Tree Hound Majorcan Bulldog Maltese Manchester Terrier Maremma Sheepdog Mastiff Mexican Hairless Dog Miki Mini Doxin Miniature Bull Terrier Miniature Dachshund Miniature Pinscher Miniature Poodle Miniature Schnauzer Miniature Spitz Miniature Yorkie Mixed Breed Mountain Cur Mudi Neopolitan Mastiff New Guinea Singing Dog Newfoundland Nivernais Griffon Norfolk Terrier Norwegian Buhund Norwegian Elkhound Norwich Terrier Nova Scotia Duck Tolling Retriever Oeruvian Inca Orchid Old Danish Pointer Old English Bulldogge Old English Sheepdog Otterhound Papillon Parson Jack Russell Terrier Peek-a-poo Pekingese Pembroke Welsh Corgi Peruvian Inca Orchid Petit Basset Griffon Vendeen Petit Brabancon Pharaoh Hound Picardy Shepherd Pinscher Pit Bull Plott Hound Pointer Poitevin Polish Lowland Sheepdog Pomeranian Pont-audemer Spaniel Poodle Poodle (toy) Porcelaine Portuguese Podengo Portuguese Setter Portuguese Sheepdog Portuguese Watchdog Portuguese Water Dog Posavatz Hound Presa Canario Pudelpointer Pug Puli Pumi Pyrenean Mastiff Pyrenean Mountain Dog Pyrenean Shepherds Queensland Heeler Rafeiro Do Alentejo Rat Terrier Redbone Coonhound Rhodesian Ridgeback Rottweiler Rough Collie Rumanian Shepherd Dog Russian Hounds Russian Sheepdog Saint Bernard Saint-german Setter Saluki Samoyed Schapendoes Schiller Hound Schipperke Schnauzer Scottish Deerhound Scottish Terrier Sealyham Terrier Shar-pei Shar-pei Mix Sheltie Shepherd Mix Shetland Sheepdog Shiba Inu Shih Tzu Shiloh Shepherd Siberian Huskey Siberian Husky Sicilian Hound Silky Terrier Skye Terrier Sloughi Slovakian Kuvasz Sluki Smaland Hound Small Blue Gascony Griffon Small Gascons-Saintongeois Small Gascony Blue Small Munsterlanders Small-sized French Setter Smooth Collie Smooth Fox Terrier Soft Coated Wheaten Terrier Spanish Greyhound Spanish Hounds Spanish Mastiff Spanish Pointer Spinone Italiano Spitz Springer Spaniel Stabyhoun Staffordshire Bull Terrier Staffordshire Terrier Standard Poodle Standard Schnauzer Steinbracke Stephens` Stock Sussex Spaniel Swedish Grey Dog Swedish Vallhund Swiss Hound Tahltan Bear Dog Tawny Brittany Basset Tawny Brittany Griffon Teacup Poodle Teacup Yorkie Telomian Terrier Terrier Mix Thai Ridgeback Tibetan Mastiff Tibetan Spaniel Tibetan Terrier Tosa Inu Toy Poodle Translvanian Hound Treeing Tennessee Brindle Tyrolean Hound Vizsla Walker Hound Weimaraner Welsh Corgis Welsh Springer Spaniel Welsh Terrier West Highland Terrier West Highland White Terrier Wetterhound Wheaten Terrier Whippet Wire Fox Terrier Wirehaired Pointing Griffon Wooly-Haired Griffon Yellow Lab Yorkshire Terrier Yugoslavian Mountain Dog -- please select -- Mixed Breed Abyssinian American Bobtail American Curl American Curl Shorthair American Longhair American Shorthair American Wirehair Angora Balinese Bengal Bengalese Burmese Birman Bombay British Shorthair Burmilla Calico California Spangled Cameo Longhair Chartreux Chausie Chinchilla Colorpoint Colorpoint Longhair Colorpoint Shorthair Cornish Rex Cymric Devon Rex Domestic Longhair Domestic Mediumhair Domestic Shorthair Egyptian Mau European Burmese European Shorthair Exotic Exotic Longhair Exotic Shorthair Havana Brown Highland Fold Himalayan Himalayan Blue Point Himalayan Flame Point Himalayan Lilac Point Himalayan Seal Point Japanese Bobtail Kashmir Korat Maine Coon Manx Mixed Breed Moggie Munchkin Nibelung Norwegian Forest Ocicat Oriental Oriental Colorpoint Oriental Longhair Oriental Shorthair Persian Pinto Pixie Bob Ragdoll Russian Blue Savannah Scottish Fold Scottish Fold Longhair Selkirk Rex Selkirk Rex Longhair Seychellois Siamese Siberian Singapura Snowshoe Somali Sphynx Tabby Tiffanie Tonkinese Turkish Angora Turkish Van Age (at the time of your claim):   Under a year   1 - 8   Over 8 years     Tell us about your claim Type of illness or accident: not sure ear problem eye problem skin problem cancer gastritis/vomiting enteritis/diarrhea bladder renal (kidney) thyroid other: Claim amount -- please select -- under $100 $100 - $500 $500 - $1000 over $1000 Time taken to handle claim -- please select -- 1 week or less 1 - 2 weeks 2 - 3 weeks 3+ weeks   Verify that you are a customer I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.   We have zero tolerance for fake reviews! 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