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PetPlan US
1 International Plaza, suite 140
Philadelphia, PA 19113
phone: (866) 467-3875
website: http://www.gopetplan.com
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Petplan is the world's leading pet insurance provider, available in every state
and the District of Columbia. Petplan policies include
full coverage for all hereditary conditions with no dollar or time limits per condition.
Nine out of 10 veterinarians recommend their policies.
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Most Helpful Reviews of Petplan .
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10/10 Delivered as promised, easy, fast, polite, 6/5/2010
Reviewed By: Keith Laepple, Recommend: Y
$3,800 reimbursement paid in just 2 weeks from our claim submission, on a $250 Silver plan ($200 deductible), for ACL surgery (TTA) on our dog's second hind knee, which some/many (most?) other pet insurance plans won't cover if the other leg has been previously repaired.
'Nuff said? Actually, it's not, here's more:
- Very helpful customer service when I called in last fall to inquire and purchase
- Very helpful customer service again when I called in to confirm PetPlan will cover ACL repair on the second leg
- Easy claim forms, by email or fax
- Great website for plan information and tracking claims
Explains the #1 rating and Humane Society endorsement. I'm actively recommending PetPlan to all our pet owning friends, something I rarely do.
Also, kudos to this website, which is where I think I originally discovered PetPlan, and based my purchase decision on the reviews here. I encourage everyone to post their reviews here as well, pro or con, and point your pet owning friends and family here as well.
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9/10 Go Pet Plan is good dog insurance....so far, 4/29/2010
Reviewed By: Magda T., Recommend: Y
September 2009 I submitted a claim for my 9 month old dog who was attacked by another dog. After submitting the claim it took them 2 wks. to add it to their system (a little slow if you ask me.) I had to call them and move it along. Their call system is decent. I had to call again and there was a delay but ultimately they paid the $550 bill. I only had a $50 deductible. I sent in another claim this month (April 10) for around $650 to have 2 of her teeth extracted because they were broken and starting to get infected. (They don't pay for regular dental care by the way.) This time around the claims process was very fast and within 3 wks. I received my check minus the $50 deductible. All in all they are a good pet insurance and pay quickly. Just remember to send all your claims using their claim forms. Make sure the Vet signs what she is supposed to and have her send ALL med notes for that claim with receipts and the Medical Release Form paperwork and you are good to go. All these forms are on their website under your account under CLAIM FORMS. (Do not neglect to file all the paperwork so there won't be any delays.) I recommend pet insurance to everyone. Our dog is only 1 yr. 4 months and she has already needed over $1000 worth of medical care. Pet Plan covered it all.
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8/10 Who knew our puppy would turn out to be so ill?, 5/4/2010
Reviewed By: Clair - A Loyal Petplan Customer, Recommend: Y
Who knew that our rescue puppy "Libby" (who is so precious to us) would turn out to be such an ill little thing? In the 18 months she has blessed this earth so far, she has had Demadectic Mange, Pneumonia (twice), and recently Pancreatitus. I’ve had Petplan Insurance for about 10 years when I lived in the UK, for my dogs and it was invaluable, really! In fact it’s the only insurance I use on a regular basis. So when we decided to move over to the USA with our dogs, calling Petplan US was the first thing on my ‘To Do List’, because I wanted to go with an Pet Insurance Company who I trusted and knew they would care about the health of my dog. The claims department is very efficient and I normally get reimbursed in about two weeks. Without hesitation Pet Insurance researches choose Petplan you won’t regret it. I say that with confidence after being with them now for almost 12 years in two differnt countries.
TO ANYONE AT PETPLAN US WHO READS YOUR CUSTOMER REVIEWS: I believe that feedback is a gift and one thing that would be a WOW FACTOR was if Petplan US replicated Petplan UK and made arrangements to settle the pet treatment invoice’s directly with the Vet Clinics/Hospitals. So all we have to do as Petplan customers is pay our deductible or co-pay. Those vet bills sure can add up especially when you have a poorly puppy like ours!
If you did that... without hesitation my 8 rating would go to a 10!!!
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Most Recent Reviews
10/10 Pet Plan and Dr. Cook save the day,
Aces is a 5 and a half year old Chihuahua who moved past family pet to part of the family a long time ago. A… read more
Added 8/12/2010 by: JImmy Cuzzo
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10/10 Thank you Pet Plan,
I purchased pet insurance from PetPlan back in September 2009 when I adopted my first dog for just in case. … read more
Added 8/11/2010 by: Sue Lammert
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10/10 OUTSTANDING!!!!!! ,
I can't tell how happy I am with my PetPlan service. My crazy lab loves eating rocks, toys, clothing, you name… read more
Added 8/11/2010 by: Jerry Zekanoski
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10/10 Can't recommend them enough!,
Petplan has been great to work with. Both of our dogs have filed claims multiple times and they've been paid… read more
Added 8/11/2010 by: Matt
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10/10 The best you can get!,
I just got off the phone with Mike Bernfeld to check on my claims..Mike told me my checks were on the way.
… read more
Added 8/11/2010 by: Lee Ann
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10/10 PetPlan is first rate!,
Our dog Dudley lacerated his paw on some metal grass edging. This was our first major claim with PetPlan for… read more
Added 8/11/2010 by: Matt
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10/10 Thank God for Pet Plan!!!,
Within the last 2 1/2 years I had lost Bugsy, 10yrs. old to bone cancer and Gracie, 8yrs old to a liver issue.… read more
Added 8/9/2010 by: Donna Angeleri
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