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Most Helpful Reviews of PetPartners
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4/10 The Claims Processing Predicament, 12/15/2007
Reviewed By: Sister Jacqueline, Recommend: N
I've had this Pet Insurance since March when my new puppy came to me as my forever partner to replace my 12-yr-old SD; I've had several visits to the vet and need to
process my puppy's claims; it seems impossible to download claim forms from their web sight, and this is bothersome; in responding to the comment whether claims should be processed if more than 90 days go by, to me they should be processed up to six months following treatment; unless the company has some compelling reason to require the 90-day rule, and I can't think of what it would be--if there is such a rule, there ought to be reasonable exceptions to it--on a case-by-case basis. Incidentally, the Dog Law books should be on our shelves for quick reference when needed!
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1/10 way over priced, 1/30/2007
Reviewed By: Mike ELtouby, Recommend: N
I live in manhatten, ny i bought the best coverage the akc offers. half of all the claims i submitted were all cut in half and they stated they were overpriced when that was the going rate in manhattan also refused to pay for my puppies giardia test cause the dog was not sick enough to show he needed the test but in the end he did have giardia. I would deff not recommend them its all the name that they are selling AKC!!!!!
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1/10 What a STUPID claims processing policy!!, 10/1/2007
Reviewed By: Katherine Brooks, MD, Recommend: N
I've had pet partners for over a year for at least one of my 6 dogs and this one dog sustained a fractured leg after playing with my other dog. Well Pet partners paid for everything to make the diagnosis but when it came time for the repair they denied it! They said that even though my dog has sustained the injury from an accident, because the what the vet repaired the fracture was considered "not covered" and they denied the $1577.00 surgery charge yet paid for the emergency examination and the xrays of her leg! I'm going back to Pet Care USA insurance where I have my other dogs! OVERPRICED TOO!!!
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Most Recent Reviews
1/10 Everything is excluded in fine, fine print,
We have 2 English bulldogs who are now 16 months old. At the age of 4 months we purchased AKC healthcare for… read more
Added 2/11/2008 by: Joan Lee
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4/10 The Claims Processing Predicament,
I've had this Pet Insurance since March when my new puppy came to me as my forever partner to replace my… read more
Added 12/15/2007 by: Sister Jacqueline
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1/10 AKC Claims Processing is a Hassle,
We've had this insurance since 2003. Claims processing has been exhausting, requiring escalation to their… read more
Added 11/30/2007 by: Christine
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1/10 What a STUPID claims processing policy!!,
I've had pet partners for over a year for at least one of my 6 dogs and this one dog sustained a fractured leg… read more
Added 10/1/2007 by: Katherine Brooks, MD
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3/10 Sneaky renewals add exclusions each year.,
I paid for AKC petpartners for 3 years & everything was OK until I had claims. It took 2 months to process my… read more
Added 8/26/2007 by: LF
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7/10 Over priced - but good customer service,
The policy I bought was overpriced, but the customer service was wonderful. Easy to terminate during the 30… read more
Added 8/10/2007 by: Ed
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10/10 have been on the plan for almost 2 years,
Have never had a claim denied and am almost an obsessive pet owner. If Macy sneezes we go to the vet! Very… read more
Added 8/3/2007 by: RK
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