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Pet First Healthcare

One Quartermaster Court
Jeffersonville, IN 47130
phone: (866) 937-PETS (7387)
website: http://www.petfirsthealthcare.com
claim form
Average Rating
8.53
out of 10

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PetFirst Healthcare, an innovative leader in pet insurance, offers easy to understand lifelong coverage for dogs and cats. PetFirst’s comprehensive coverage is unique in the industry providing simplified coverage with no per diagnosis limits and premiums unaffected by age, breed or location. The Family Plan from PetFirst allows owners to insure multiple pets under one policy for a fraction of the cost. PetFirst provides reliable customer service and prompt claims reimbursement to complement their healthcare offering.

Most Helpful Reviews of Pet First

9/10   Paid really quickly, 7/22/2008

Reviewed By: Lyn, Recommend: Y

I had both my cat and dog at the vet for sickness (I'm first non routine claims) and they paid with 15 days--I was so happy---I would highly recommend this company. I just wished they covered a little on the congenital issues I will have with my bulldog, but most companies do not--that is the only reason I am giving a 9 and not a 10

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10/10   Get this insurance right away w/new pup!, 7/20/2008

Reviewed By: Mimi , Recommend: Y

In Feb. 2008, we brought home a Havanese pup. We bought our Petfirst insurance just after her first healthy-pup visit to the vet. Although that was not covered, expenses from many of her subsequent well-pup visits were--and you have to take a young pup to the vet A LOT! I do want to clarify that our puppy seems to be super healthy and so at first, the $268. (I think) premium for the BASIC plan seemed a bit hefty. However, we have already re-couped $220. of that (the annual max for routine health care). This plan will even pay $75 toward dog training classes... yearly. It was very easy to sign up over the phone. You do need to bring a blank form to the vets at the time of visit for the stamp and his/her signature, but you can put multiple items/visits on one claim form. We have submitted two claims thus far (routine care), and they were quickly processed. They even covered part of the flea/heartworm medication I bought on-line when I submitted my invoice/e-receipt. You do need to submit original receipts (make copies first) when sending in a claim. So, now our puppy is 8 months old and we effectively have only paid $48 for a premium to cover accidents and illnesses--I hope we won't have any! I have been recommending this company like crazy; we couldn't be happier.

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10/10   Pleasant and Professional, 6/30/2008

Reviewed By: Phyllis Bochenski, Recommend: Y

Back in May I had the pleasure of speaking with Liz Walker on a policy for my mom's puppy. Liz was very helpful and patient answering many questions for me. She was very informative and professional. I appreciated her concern, interest and follow up that when I needed a policy for my new puppy I knew just where to go. Thanks Pet First and Liz Walker. You will be recommended to friends and family.

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Most Recent Reviews


9/10   Paid really quickly,
I had both my cat and dog at the vet for sickness (I'm first non routine claims) and they paid with 15 days--I… read more

Added 7/22/2008 by: Lyn
 
10/10   Get this insurance right away w/new pup!,
In Feb. 2008, we brought home a Havanese pup. We bought our Petfirst insurance just after her first… read more

Added 7/20/2008 by: Mimi
 
10/10   Pleasant and Professional,
Back in May I had the pleasure of speaking with Liz Walker on a policy for my mom's puppy. Liz was very… read more

Added 6/30/2008 by: Phyllis Bochenski
 
10/10   A year with Brinkli...,
A year ago, I decided it was time to have my life turned upside down, so I found a wonderful golden retriever… read more

Added 6/27/2008 by: ellen
 
10/10   So glad I purchased this plan and did my research!,
I asked my vet for some suggestions on pet insurance and they recommended VPI, but before I purchased a plan I… read more

Added 6/25/2008 by: J Nguyen
 
10/10   Wouldn't do without it!,
We adopted a Yorkie and knew from past experience how expense Vet bills can be. We picked up a card for… read more

Added 6/18/2008 by: Bette Furnier
 
5/10   CLAIMS ISSUE,
i WROTE A REVIEW ABOUT THIS COMPANY- SINCE THAT TIME, THE COMPANIES PRESIDENT DID RETURN MY CALL IN LESS THAN… read more

Added 5/5/2008 by: CAROLYN
 


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