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7/10   Accidental ingestion is a pre-existing condition!
When I thought my puppy had swallowed a battery I contacted Figo to make sure I was covered and to ask some questions about the process. They informed me that if my puppy was inclined to eat non-food items, like getting into the garbage or swallowing a toy, then it is considered to be a pre-existing condition and they will not cover it. They also told me that they would only cover two instances of ingestion. And I have their best plan possible. Just an FYI.
Injury/Illness: not sure   Breed: Australian Shepherd
Claim Amount: under $100   Age of Pet: under a year
BLawyered, 3/2/2017
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10/10   figo all the way
figo is the best pet insurance out door. Figo covers more for less. My dog had an acl surgery. a few months later the other knee had to be done. processed in 3 days. I started with preferred. with 5 months to go i only had 4 thousland left for coverage. I was able to up the coverage to ultimate for unlimited payout coverage. I recommend Figo to my vet and all my friends. Figo is a life saver.
Injury/Illness: surgery   Breed: German Shepherd
Claim Amount: over $1000   Age of Pet: 1 - 8
Jim, 2/22/2017
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10/10   Best
I have experience with VPI, PETSBEST, NationWide, Pet Plan USA and I can honestly tell you I highly recommend Figo. highly recommend Figo. This one Im very comfortable with. The coverage is excellent. I have done lots of research on every pet insurance ins the USA. This company has Outstanding customer service and quick payment. If there is a concern, they will not hesitate to work with you unlike others mentioned above. I have turned in claims without problems. They are a newer company located in Chicago. I am a pet owner and do not work for this company. I would hesitate to trust the negative review mentioned above as sounds like a competitor.
Injury/Illness: injury   Breed: Shih Tzu
Claim Amount: $100 - $500   Age of Pet: 1 - 8
Lisa Stauss, 2/9/2017
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10/10   Figo is the only pet insurance to consider
Figo is amazinng. The plans are easy to understand and follow. What I like about Figo is that plans offer easy to meet annual deductible, covers sickness, and injuries, less exclusions compared to other pet insurance companies, and very affordable. My dog is 5 years old, so I had to look for a pet insurance that was affordable and comprehensive. Figo was the one. I filed a claim for upper respiratory infection.. Claim processed in less than 5 days. I texted if they needed anything from me prior, and they said they will call my vet if they need to. This was great because I did not have to do much. Thanks Figo. You made my life easy
Injury/Illness: skin problem   Breed: Mixed Breed
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
jake, 2/9/2017
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10/10   Best customer experience and amazing value
Best customer experience and amazing value! With two cats, and knowing the history of pet health care costs through long experience, pet insurance seemed like a no-brainer. After reviewing the available options, the logical solution was to choose Figo. Why? Figo offers the most affordable and accessible plans. When you do the math, it makes good financial sense. More significantly though, as anyone who has ever filed an insurance claim knows, the claims process is usually not the most pleasant experience between a consumer and the insurer. But I have found that Figo has turned that notion on its head. Claims are incredibly easy to file, amazingly quick turnaround time is also a big plus. What really clinched it for me was the customer service reps. They are not only friendly, courteous and super helpful, some of them know oodles about pet health, all of which makes every call a great experience. I cannot find any reason to go back to the old insurance model, especially when I can do everything from my iPhone. (Too bad for the cats, we can't conduct their vet visits from an iPhone.)
Injury/Illness: ear problem   Breed: Mixed Breed
Claim Amount: $100 - $500   Age of Pet: 1 - 8
David Chambers, 2/8/2017
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3/10   Blood test and antibiotics
Our pup got Lyme Disease and they are not covering the blood tests or antibiotics because it was transmitted through a tick. So even though this was not a preexisting condition, and our pup is sick, they WONT COVER ANYTHING.
Injury/Illness: not sure   Breed: Goldendoodle
Claim Amount: $100 - $500   Age of Pet: 1 - 8
Vivian Rodriguez, 1/30/2017
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10/10   Veterinary Surgeon at Northstar Vets n NJ
Figo is simple and affordable! After spending a fortune on my last Dane, I insured my baby Ajax as soon as I got him. Figo beat other pet insurance quotes by almost half. Pretty incredible! My great dane even got a discount for being a rescue. Customer service was superb and was excellent answering all my questions. Figo really makes the whole claims process so simple and paperless. So affordable as well! I really love Figo because is it is one annual deductible, not a deductible per condition like all the others. The whole user experience was exceptional! Thank you Figo for insuring my big baby, Ajax!
Injury/Illness: not sure   Breed: Great Dane
Claim Amount: $100 - $500   Age of Pet: 1 - 8
Shiara, 1/28/2017
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1/10   Poor coverage
Read section G longest portion of explanation of benefits ... check . no coverage if your pet needs surgery . Nationwide for better choice, no cap ,no hereditary issues and more.
Injury/Illness: not sure   Breed: Shih Tzu
Claim Amount: over $1000   Age of Pet: 1 - 8
Linda, 1/8/2017
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