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Hbc Pet Insurance

200-1200 Portage Avenue
Winnipeg MB R3G 0T5
phone: (800) 664-9204
website: http://www.petinsurancehbc.com
claim form
Average Rating
4.7
out of 10

add your rating
Hbc Financial Services began offering pet insurance in August of 2008. The program is underwritten by Securican General Insurance Company. Securican is also the underwriter for PetPlan Canada and Petsecure. They offer pet insurance in every Province and Territory in Canada.

Most Helpful Reviews of Hbc Pet Insurance .

1/10   VERY SLOW AND A RIP OFF, 10/27/2016

Reviewed By: D, Recommend: N

Pet insurance should not have a deductible! If they want to add a deductible then place one when your bill is over $1000.00! I will never get any money back because they have to use this stupid deductible first and then once its used up then hey pay you out 80%...if THAT is the case...my monthly fee to HBC Pet Insurance should only be $15.00 per month!!!

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1/10   SLOW SLOW SLOW (Slower than this), 11/28/2014

Reviewed By: SAM, Recommend: N

I am an hbc petinsurance since 2013, I always make my payments on time (Never had to use the insurance since September 2014).

I had to wait 4 weeks before receiving a confirmation that they had received my claim...I was not reimbursed because it was less than the annual deductible. 2 Weeks ago I sumbitted a claim, and I still did not get any response from them. THEY ARE EXTREMLY SLOW, SLOW SLOW. I have never experienced anything like this before.

Anyway, I will change my pet insurance next year, and please do not select this company for your pet if you want a fast and responsive service !!! WORST SERVICE EVER WITH AN INSURANCE COMPANY.



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4/10   Slow and no dental coverage, 4/5/2013

Reviewed By: Peter Clements, Recommend: N

They are pleasant enough on the phone, but very slow to process claims...Even though they promise to clear claims within 5-7 days. More like a month.
I guess it's in the policy fine print, but they didn't cover us for our cat's gingivitis and though they say they cover prescription food, they refused us because it was a dental plan food.

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  Read more reviews... | Add your own review

Most Recent Reviews


1/10   VERY SLOW AND A RIP OFF,
Pet insurance should not have a deductible! If they want to add a deductible then place one when your bill is… read more

Added 10/27/2016 by: D
 
1/10   SLOW SLOW SLOW (Slower than this),
I am an hbc petinsurance since 2013, I always make my payments on time (Never had to use the insurance since… read more

Added 11/28/2014 by: SAM
 
4/10   Slow and no dental coverage,
They are pleasant enough on the phone, but very slow to process claims...Even though they promise to clear… read more

Added 4/5/2013 by: Peter Clements
 
4/10   not happy,
I have two dogs insured with HBC since spring 2009. Monthly premiums for both are over $60. One of my dogs had… read more

Added 11/25/2012 by: CiCi
 
9/10   Our Puppy Died,
When we got our puppy, Barkley, she seemed healthy and happy but within a few months, she seemed lethargic and… read more

Added 5/5/2011 by: Corinne Herringer
 
9/10   so far so good...,
We got our puppy insured a couple of weeks after buying him. There is a two week waiting period for illness,… read more

Added 12/7/2010 by: Alena Ruta
 


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