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Recent Reviews
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Giving insurance companies a good name! - Healthy Paws
Shubha Pratiwadibhayankar, 12/6/2012
I cannot express how impressed I am with the service provided by Healthy Paws.
My sweet kitty, Pepper, broke her hind left leg (tibial fracture. We don't exactly know how (she is indoor only). We've had to make over 5 trips to the vet in less than 3 weeks. She also had to be taken to the emergency vet twice during this time. Although not all of my claims have been sent to Healthy Paws yet, I did receive a check today from them for the first few visits.
The experience was surprisingly hassle-free. Since this was our first claim ever, we needed to submit all of Pepper's vet records to them. Once they had everything we needed, our claim was processed within a day, and I received the check in another two! I spoke to one of their customer service reps a couple times, and she was always helpful. I also received an email asking me how Pepper was doing. The entire experience left me feeling like they really cared, much unlike the 'evil insurance company' image I had in mind. :)
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Fast reimbursement no hassle - Petplan
Jeff, 11/20/2012
Pet plan has been great. They have been able to answer all questions when I called on how to submit and if this is covered. Pet Plan paid for all visits, supplements, surgery and visits. To this day our dog Riley has had approximately $3k+ reimbursed from Pet Plan for Cranial Cruciate Ligament surgery. We selected a $200 deductible and 100% reimbursement. It only took Pet Plan approximately 2 weeks review and send out the checks. We have insured Riley the day after we got him. The premiums are not horrible and even after the surgery the increase at renewal was about 10%.
We would prefer that the deductible be once per incident every 12 months from date of injury instead of once per injury per calendar year. One of Riley's followup is going to be 2-3 weeks after his renewal so we have to meet the $200 deductible again.
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Articles
- Is cheap pet insurance a smart move?
- How do I figure out which pet insurance plan is best for my older dog?
- Is it better to buy pet health insurance
or put money in a savings account?
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Best pet insurance around - Trupanion
Jane Firebaugh, 11/22/2012
Fair claim reimbursement. Pays 90% of the claim no matter what the amount and not by some arbitrary, unrealistic schedule. You control your premium cost by choosing your own deductible. Deductibles are per illness/incident and not by calendar year, which tends to be financially beneficial to the pet owner. Has one bad feature - completely excludes consultations and exams which are common and essential. Would rate it '10' if it covered at least 60% - 90% of it.
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2 claims later and I am a HUGE FAN!!! - Pets Best
Marilyn Frese, 11/15/2012
Review
For the first 3 years of our Mickey's (a yorkie) life, we never filed a claim with our Pets Best' I kind of had that feeling, like with a car. I had a car once, not too long ago, where I had 2 glass claims within 1 year. One the hot sun on a cold glass broke the rear window, and the other time it was a small rock falling off of a truck in front of me cracked my windshield. Well, after that, the Insurance Co. dropped my glass coverage! So I don't file any claims for 3 years. Then, at the age of 4 early this year, he had some stomach problems. After some tests etc, I got a $480 bill and submitted it to Bets Best. Within 4 days I had $380 deposited back into my checking account!! Then a few weeks ago we had to bring him late at night to an emergency animal hospital. Thought it was stomach problems again, but he was in pain. Turned out to be a slipped disc in his back! Emer. Vet charged $200 for exam and meds, and I just submitted it this morning. TONIGHT I had an email that $80 has been deposited into my checking account. (I have a $100 deductible) I am very grateful for the help with that bill. This company is awesome. I would not hesitate to make a small investment that will give you peace of mind when you worry about a major illness striking your furry family member. You just know you will do what ever is necessary to help them! Having Pets Best there is comforting. (Hoping I have no more claims to file for a really long time now!)
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