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Recent Reviews
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Wellness Policy with 1st year puppy - Embrace
Delphine VanTassel, 5/6/2009
Not having owned dogs for almost 15 years, pet insurance was a new concept for me. After doing extensive research I chose Embrace because they offer congenital coverage and also take regional expenses into account. Since I live in the "expensive" NE this applies to vet bills here. I was curious to see my first claim with their wellness program as I just went through the vaccination series for my cane corso pup, along with the usual digestive/intestinal upsets that seem to go along with new pups. They promptly re-imbursed me the full amount allowed for the year. All they required were detailed vet bills with a written report from the vet office. I am most pleased and intend to spread the word that they are one of the better (if not the best) insurance companies available. Highly pleased with all aspects of my dealings with this company.
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They support me in doing whatever it takes... - PetPlan
Vanessa Varian, 5/7/2009
After having 2 greyhounds with osteosarcoma and one with a brain tumor and paying for their care out of pocket, we finally got smart and looked into pet insurance. Being in the (human) insurance industry, I did quite a bit of research on the insurers and plans out there, including AM Best rating, underwriting philosophy, rate filings, and customer reviews. After filing a few claims, I have to say - I couldn't be happier with my policy. My questions were answered on my first call/email to customer service, my claim checks were received fast, and I love being able to check the status of my claim and policies online. We have and will continue to always do whatever it takes to keep our dogs healthy and help them recover if they fall ill; my experience with Pet Plan makes me feel that they are my partner in that endeavor. I recommend Pet Plan to anyone who wants the peace of mind to know that they can make decisions on their pets' healthcare with the pet in mind, not the vet bills.
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I will not review my policies - VPI
Linda Seegers, 4/30/2009
We received our 2 puppies in February and insured them in May. A labradoodle and a goldendoodle from one of the country's top breeders. In July, the goldendoodle was diagnosed w/ megaesophagus and is a happy, healthy dog that has to drink his food and sit up in his chair for 20 min after eating. His vet had seen him since we got him and there was no hint of a diagnosis until July. The diagnosis cost around $1000. It was denied by VPI as a pre-existing condition. Their sales pitch on their coverage did not match at all. They pay very little and deny or give excuses that they cannot read what is mailed or faxed. I have had to resubmit a number of times. If you want to insure your pet, I would not recommend VPI.
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