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Farmers Insurance Agent - Pets Best Review
I have been very dissatisfied with Pets Best Pet Health Insurance Co. Their Customer Service is sorley lacking. Their Claims Dept. is a joke! Everyone, be aware, upfront, Twelve months veterinarian history is required with every Claim! Even if you have not had the pet for twelve months, does not matter. Doing business in a fair and transparant way should be provided. Not with this company. This is critical criteria, and should be stated in the quoting information, BEFORE someone pays for a policy. I have two Claims, for two pets that needed similar surgery. Coco's Claim was finally paid out... Max's Claim has been repeatedly denied, stating the "not a covered procedure", even though Pets Best paid out Coco's Claim for very similar surgery!! A mass had to be removed from Coco's hip, and a mass had to be removed from Max's side. How can one be covered and not the other? I would be very cautious in my recommendation!!
- INSURER: Pets Best
- VETERINARIAN: Ephrata Veterinarian
- POSTED: 05/09/2023
- BY: SHERRY
- BREED: Australian Cattle Dog
- AGE OF PET: 4 - 6
5
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the experience I had in deciding which program to choose was wonderful.
the experience I had in deciding which program to choose, was wonderful. Max was helpful, clear and present when she answered my questions and desires.
- INSURER: Trupanion
- POSTED: 05/09/2023
- BY: Carole
- BREED:
- AGE OF PET: 0 - 3
5
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I appreciate how easy it is to deal with Trupanion representatives.
I appreciate how easy it is to deal with Trupanion representatives. They are pleasant and prepared to help me resolve my concerns or questions.
- INSURER: Trupanion
- POSTED: 05/08/2023
- BY: Sharon
- BREED: English Springer Spaniel
- AGE OF PET: 7 - 10
4
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5
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Pets Best helps us give our older adoptee Spud all the care he needs!
We adopted an older dog at the beginning of the pandemic, Spud was surrendered as his owner was going to assisted living. He was obese, wheezed, could barely walk without stopping and huffing & puffing. We knew he was so well loved in his former home, but he needed help if he was going to have a great rest of his life with us. We found he had untreated heart issues, and we were so thankful that this was covered under his Pets Best insurance! Pets Best has helped us give Spud the best healthcare and medication he needs to act young again. We could not have given him this quality of life without the assistance of Pets Best. With a strict diet, exercise, and getting his health concerns under control, he is now running around, confident, and content.
- INSURER: Pets Best
- POSTED: 05/07/2023
- BY: Johanna
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
5
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