Dissatisfied
Good afternoon, my husband and I have been paying for this insurance for almost a year (we contracted the most expensive rate) so we don't have to worry about money if something happens to our cat one day. This has been a surprise for us, because after paying a very expensive insurance fee for almost a year, of this bill of $600 you only cover $158. We are very disappointed, and we feel a little ripped off. For all these reasons, we request that you immediately unsubscribe us from the insurance, both for Lole and for Jazz.
- INSURER:
Trupanion
- POSTED: 05/28/2023
- BY: Carmen
- BREED: Abyssinian
- AGE OF PET: 0 - 3
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Love Trupanion
Great processing of invoices and fair and reasonable determinations. Payment was immediate once decision was made.
- INSURER:
Trupanion
- POSTED: 05/27/2023
- BY: Joan
- BREED:
- AGE OF PET: 0 - 3
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Easy and Worth it!
Healthy Paws has been such a life saver for us with our pets after we have had emergencies. Claims are seamless and the customer support is top notch! They always check in to see how my babies are doing. Would recommend to everyone I know!
- INSURER:
Healthy Paws
- VETERINARIAN:
Veterinary Emergency Group Newton, MA
- POSTED: 05/26/2023
- BY: Alexandria
- BREED: Mixed Breed Medium (20lb - 70lb)
- AGE OF PET: 7 - 10
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Trupanion is truly a lifesaver!
I donât know how I could afford to care for my diabetic dog without Trupanion. I can concentrate on Daisyâs health instead of worrying about how expensive this disease has been.
- INSURER:
Trupanion
- POSTED: 05/26/2023
- BY: Jackie
- BREED:
- AGE OF PET: 0 - 3
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Trupanion Claim
We’ve only had to submit a couple of insurance claims for our 6 year old fur baby over the 6 years. Reimbursement claims are easy to submit. Trupanion responds quickly with an itemized invoice explaining their coverage. Reimbursement is received in a prompt manner. We are very pleased with the quality and care of Trupanion pet insurance.
- INSURER:
Trupanion
- VETERINARIAN:
Sharon Veterinary Clinic
- POSTED: 05/25/2023
- BY: Cathy
- BREED: Havanese
- AGE OF PET: 4 - 6
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Easy as can be via the app.
For my first time submitting a claim via the app- easy as can be. Submission entry took only a few minutes, uploaded documents right to the app and submitted. It being my first time, of course I missed a critical document, but the app updated me quickly, I submitted it and boom- accepted and approved.
- INSURER:
MetLife
- VETERINARIAN:
Massachusetts Referral Hospital, Woburn
- POSTED: 05/25/2023
- BY: Jacquelyn
- BREED: Olde English Bulldogge
- AGE OF PET: 0 - 3
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Great company and service
Efficient and fair with claims support. Claim amount was deposited quickly so that I could pay outstanding bills related to the claim.
- INSURER:
Trupanion
- POSTED: 05/24/2023
- BY: Miriam
- BREED:
- AGE OF PET: 0 - 3
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Our pet has allergies and the medication he has to take is expensive but the invoice is sent to them and they respond to it right away.
Our pet has allergies and the medication he has to take is expensive, but the invoice is sent to them and they respond to it right away. Very happy we have Trupanion and very happy to tell others about them. Thank you
- INSURER:
Trupanion
- POSTED: 05/23/2023
- BY: Anna
- BREED:
- AGE OF PET: 0 - 3
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Well I am not pleased with how Trupanion determined my recent claim.
Well, I am not pleased with how Trupanion determined my recent claim. A phone call to me or to Have A heart Animal Hospital could have saved frustration and time. Since the diagnosis was not included when the invoice was sent a call should have been in order, But I feel that
Trupanion decided on Murphy's without doing it properly. Shannon was excellent and understood my frustration. She was professional and kind
- INSURER:
Trupanion
- POSTED: 05/23/2023
- BY: Mel
- BREED: Cockapoo
- AGE OF PET: Over 11 years
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Very helpful and pleasant and easy to deal with.
Very helpful and pleasant and easy to deal with.
- INSURER:
Trupanion
- POSTED: 05/22/2023
- BY: Alexander
- BREED:
- AGE OF PET: 0 - 3
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