Very helpful and empathetic!
Very helpful and empathetic! He made it a point to help fix the problem efficiently and I would recommend him to friends and family to help with their pets.
- INSURER:
Trupanion
- POSTED: 12/20/2022
- BY: Nicole
- BREED:
- AGE OF PET: Over 11 years
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benefits
I am very happy with Met Life. They pay my dogs claims immediately. I fax in the proper invoice with a cover letter & the doctors notes. I recommend them highly.
- INSURER:
MetLife
- POSTED: 12/17/2022
- BY: Ronnie
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: Over 11 years
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Satisfied customer
Iâve always received excellent service and recommend Trupanion to all my friends.
- INSURER:
Trupanion
- POSTED: 11/27/2022
- BY: Vickie
- BREED:
- AGE OF PET: 0 - 3
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Very easy to submit claims on line.
Very easy to submit claims on line. Great service, never a problem.
- INSURER:
Trupanion
- POSTED: 11/24/2022
- BY: Rod
- BREED:
- AGE OF PET: 0 - 3
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Dog owner
I've been using first Pet First & then they were acquired by met Life. They take care of claims right away, they answer their phone when you call. I have been very satisfied
- INSURER:
MetLife
- POSTED: 11/21/2022
- BY: Ronnie
- BREED: Mixed Breed Small (Up to 22lb)
- AGE OF PET: Over 11 years
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Trupanion is wonderful. Quick resolution
All of my claims were processed and paid within days of online submittal. Very impressed with how quickly the monies were deposited into our checking account. Especially when we had some big claims for a hospital stay.
- INSURER:
Trupanion
- POSTED: 11/17/2022
- BY: Richard
- BREED:
- AGE OF PET: 0 - 3
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I never used the medical record summary
The people who answer the phone are very good: empathetic and professional. However, the final invoices that I submitted for Rhena's final days were not all approved, which was disheartening. I will not get insurance for my next pet. The premiums are constant $$ with much less return when needed.
- INSURER:
Trupanion
- POSTED: 11/11/2022
- BY: Christine
- BREED:
- AGE OF PET: 0 - 3
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Quality of service
Because Carole was very helpful and clarified questions when ask.
- INSURER:
Trupanion
- POSTED: 11/09/2022
- BY: Frederick
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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GREAT PROSPECTIVE PET INSURANCE COMPANY
contact with Rachel your employee was as if i were talking to an old friend and she was completely knowledgable about it
- INSURER:
Trupanion
- POSTED: 10/30/2022
- BY: Mary
- BREED: Yorkshire Terrier
- AGE OF PET: 0 - 3
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