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My dog Hank tore his ACL and had emergency surgery. TruPanion was amazing to deal with. I called immediately following the diagnosis and had a pre-approval with in 30 minutes. The surgery happened on Tuesday, I paid the Vet on Thursday and I have reimbursement by the following Monday. I almost cancelled the insurance the week prior because I had never needed it. I will absolutely not cancel now!

I have had Embrace for 6 different dogs over several years. Embrace helped us take care of our precious 2-year old St. Bernard who unexpectedly developed a rare form of cancer to give her a good quality of life to the end. Now, Embrace is there for us as our 4-month old basset hound puppy developed pneumonia and has an internal liver shunt. She is responding well to treatments so far and is expected to have surgery to fix the problem this summer once she is older and closer to full grown. Embrace customer service and communication is awesome! Embrace reponds to claims and questions in a timely manner! Embrace's coverage options are great and claims are easy to file! I insure all 4 of my dogs because with the help of Embrace I can provide them with quality care, quality of life, and in my basset hound puppy's case Embrace is helping me save her life!

My almost 6 year old amstaff mix had a dying tooth (pulpitis). Extraction was possible but a root canal was recommended because it was a large canine tooth. That meant $2500+ all told. Trupanion rushed to get vet records from two hospitals and pre-approved the claim between a friday pre-surgery exam when I first got the estimate, and the root canal the next wednesday. Trupanion covered everything except a $24 acupuncture needle (I declined a rider that covered acupuncture and other extra treatments) and sent out a check for nearly $1800 the day after I submitted the final invoice (I chose a $500 deductible with 90% coverage to keep premiums down). I was already stressed about my girl having general anesthesia and a surgical procedure, but Trupanion took away all the stress about money. They were helpful, caring, responsive, and informative and I'm so glad I was insured with them! And a bonus - Trupanion's deductible is lifetime per-condition, not annual or per-visit, so now that I've met the deductible they will cover 90% of her followup visits related to this condition and surgery! They let me give her the best, vet-recommended care without worrying about whether I can afford it. I can't recommend Trupanion highly enough after this experience, especially compared to stories I've heard about other pet insurance.

My almost 6 year old amstaff mix had a dying tooth (pulpitis). Extraction was possible but a root canal was recommended because it was a large canine tooth. That meant $2500+ all told. Trupanion rushed to get vet records from two hospitals and pre-approved the claim between a friday pre-surgery exam when I first got the estimate, and the root canal the next wednesday. Trupanion covered everything except a $24 acupuncture needle (I declined a rider that covered acupuncture and other extra treatments) and sent out a check for nearly $1800 the day after I submitted the final invoice (I chose a $500 deductible with 90% coverage to keep premiums down). I was already stressed about my girl having general anesthesia and a surgical procedure, but Trupanion took away all the stress about money. They were helpful, caring, responsive, and informative and I'm so glad I was insured with them! And a bonus - Trupanion's deductible is lifetime per-condition, not annual or per-visit, so now that I've met the deductible they will cover 90% of her followup visits related to this condition and surgery! They let me give her the best, vet-recommended care without worrying about whether I can afford it. I can't recommend Trupanion highly enough after this experience, especially compared to stories I've heard about other pet insurance.

I had submitted some claims 60 days after joining. After checking out that there was no pre-existing condition payment was promptly made. Very professional. Kept me in the loop the whole time.

We purchased other insurance for our new puppy after internet search before we discovered Healthy Paws and switched our coverage within the first year and are so glad we did. I never wanted the cost of a procedure to be a factor in making hard choices about care in an emergency or illness. Our golden doodle has received the best of care at MSPCA Angell Memorial and recently had a Mast cell tumor that was infringing on his eye removed. I repeatedly am amazed at how caring and quickly claims are processed. I received reimbursement within 3 days of submission of the latest claim.

It was a huge comfort to know we had Healthy Paws behind us when our dog, George, went into surgery. It made a really tough decision so much easier. The claim process is so simple and the representatives replied within hours, approving the claim.

, I receive a response pretty instantaneously. I talked with many people who have pet insurance with different companies and I have never found someone who can only say positive things about the company they go through. Where as for me, I can not say anything negative! I'm thankful for Healthy Paws every day, as there is no way I could still have my Wesley if it were not for them.

We have had Healthy Paws insurance for our 2 dogs for a few years.One of my dogs got into anaphylactic shock because of food allergies which we were not aware of and we had to take her to the ER. She had to stay at ER hospital for 2 days which cost us almost 2700 dollars. We did not hesitate to take her there because we knew that Healthy Paws would pay us back. Filing a claim has never been that easy with the new system they have. We downloaded the mobile app and just needed to take photos of the invoices. The next day after we sent the photos, our claim was completed. We are very happy with Healthy Paws Insurance and I already recommended them to my friends who have pets.

I switched to Healthy Paws for my current dog because I'd been dissatisfied with previous pet insurance. I couldn't be happier. My 145 lb puppy had to have surgery and Healthy Paws was wonderful to deal with. Filing a claim online is easy. They would acknowledge receipt of the claim and process it immediately (sometimes the same day). If you call to ask a question, the reps are friendly and helpful. I cannot recommend this company enough.