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Trupanion is a great company. They get back to you right away. Show an interest in their clients.

This was the first claim I've filed and the people at ASPCA were very knowledgable and helpful when I filled out the forms, although the forms didn't really present any problems. As I've read in other reviews, the claim was responded to very quickly. The few questions I had when I didn't understand the coverage amounts were clearly and satisfactorily explained by an ASPCA rep. Bob did a great job -- I'm happy that my cat is covered by ASPCA health insurance. I hope I'll not have to use it again, but I'm happy it's there if needed. By the way, I have recommended ASPCA to friends who have signed on also.

My 2 1/2 year Basset Hound has developed a penchant for eating nearly anything laying on the ground that often leaves him lethargic and with an upset tummy. Due to the recent incidence of canine influenza in MA, I was a bit more concerned and had him evaluated at the Vet ER. Thankfully, he was found to be a bit dehydrated and suffering from gastroenteritis. Glad to have Embrace coverage to take the sting out of our ER visit costs.

Very pleased, constant improvements to the web interface, customer service is excellent.

I was very pleased with the service I received after my dog's recent illness.

Trupanion is easy to work with, prompt, courteous, and caring.

Trupanion is easy to work with, prompt, courteous, and caring.

So happy we purchased pet insurance. Our baby who we love dearly has had a tough year and Trupanion has been there for us.

So happy we purchased pet insurance. Our baby who we love dearly has had a tough year and Trupanion has been there for us.

Out of nowhere our dog Gracie developed disc disease which caused excruciating pain. It was a Sunday so we had to go to our nearest emergency hospital. They did an x-ray and their diagnosis turned out to be right but they they did bloodwork to rule out a tickborne illness. They gave us pain meds, recommended strict crate rest and told to watch for neurological signs. That visit was close to $1,000.00 Sure enough within days she started doing this weird cross-leg walking so we went directly to our vet who said it's either surgery or euthanasia. We then rushed to a facility where she could have the surgery. The neurosurgeon went over the cost - more than 5,000.00 - and we were able to say yes without second thought because we had insurance. When we told them it was Embrace they literally clapped! She had an MRI, surgery and a few days of hospital care. I submitted claims to Embrace and am getting reimbursed as promised without a single road block. If only human insurance could be as good!