5
out of 5
Verified
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5
out of 5
Verified
5
out of 5
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5
out of 5
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So Easy to file a claim and fast process
Grace needed emergency care so to her into Vet ER and diagnosed her with pancreatitis. After a long day, I received my invoice and got her home to start her meds. I had never had to file a claim until that day, and was dreading all the paperwork. Much to my surprise, The claim process was so easy! I immediately received email and texts telling me that they received the claim. Communication from Trupanion was excellent, explaining every step of the process. Such a relief! The whole process was completed in less than 5 days. I’m very happy with Trupanion and that Grace is back to normal.
- INSURER: Trupanion
- POSTED: 03/15/2022
- BY: Sandy
- BREED: American Bulldog
- AGE OF PET: 7 - 10
5
out of 5
Very helpful with submitting a claim
I was frustrated when trying to file my first claim. I called customer service and they were so helpful. Once I got everything submitted I was reimbursed very quickly, and the coverage was explained detail. I am very happy with the end result.
- INSURER: Lemonade
- POSTED: 03/15/2022
- BY: Jill
- BREED: Golden Retriever
- AGE OF PET: 7 - 10
5
out of 5
Verified
5
out of 5
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5
out of 5
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5
out of 5
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5
out of 5
Verified
In the interest of full disclosure I work at Trupanion.
In the interest of full disclosure, I work at Trupanion. BUT, even if I didn't, I'd still recommend it because this coverage has saved my kitty's life. I love that our clinic can take direct payment, they're always happy to use it because they know Tru is going to pay them. I just pay the difference to them. I always appreciate our claims team handling things quickly, even on the rare occasion I have to send in a claim on my own. :)
- INSURER: Trupanion
- POSTED: 03/15/2022
- BY:
- BREED:
- AGE OF PET: 7 - 10