Why we chose Trupanion
After doing online searches for pet insurance, I chose to go with Trupanion for both of my fur kids, it is by far the best insurance out there for our pets.I would say though, that the only thing that needs to be changed is the info they want after a claim is filed, unless you've changed vets offices, you shouldn't need to submit more info.
- INSURER:
Trupanion Canada
- POSTED: 07/06/2015
- BY: Joyce
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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Awesome!
Embrace is awesome! It was recommended to me by a fellow Frenchie owner, and they have been super friendly and informative with any questions I have had. There claim process is a breeze and their turn around time is quick. Overall just great!
- INSURER:
Embrace
- POSTED: 07/04/2015
- BY: Hilda
- BREED: French Bulldog
- AGE OF PET: 0 - 3
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Caring folks, easy claim submission, fast pay!!!
On April 17th, 2015 we took, Coco, our happy, playful, friendly and loving German Short Hair Pointer mix to our vet with what was thought to be a bladder infection. After two weeks of antibiotics there was no improvement. An ultra-sound was performed and a suspicious mass was found in the Trigone area of the bladder. A week later an expensive Cystoscopy was done and it disclosed the worst possible diagnosis. A transitional cell carcinoma was identified and because of its location, was declared inoperable.For many dogs, identification of a mass in the bladder presented a choice for the pet owner. Either perform the Cystoscopy at a cost of about $2000 or take the dog home until the symptom got so bad the pet would have to be euthanized - usually in days or a week or two at most.
Many pet owners cannot afford $2000, just to identify with certainty, the cause of the problem. Especially knowing that future treatments could mean thousands more.
In Coco’s case we did not have to agonize over that choice. Coco was insured by HealthyPaws Pet Insurance! A very wise decision I had made several years ago. In exchange for a very affordable premium my wife and I were also insured against having to choose between taking on debt to fight the cancer or surrender and put a family member down.
HealthyPaws has exceeded all expectations of the service that would be provided. For the first several years we had no major claims and the ones we did submit were paid quickly. I emphasize “quickly” because I have come to expect a check to be in my mail box in less than a week. On several occasion in 3 days! Their on-line claim filing is fast and easy. No longer do you have to rely on your Vet’s staff to complete and send the invoice to your insurance company. You can easily do it yourself and watch the status change from claim “submitted” to “processed” on the same day then completed in the next day or two. Completed, in my experience means the check is in the mail. I never expected reimbursement to be that fast for any insurance company – pet or human!
I have written this endorsement to thank HealthyPaws for all they have done to make a difficult situation easier. When I called them to ask if they would cover Chemo-Therapy, the question was answered even more quickly than their excellent claim service. I still remember the exact words. “Of course, that’s what we are here for!” They have continued to be there for us and I am happy to report that with her fou
- INSURER:
Healthy Paws
- POSTED: 06/23/2015
- BY: Douglas
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Its one of the best
We had our fur babies on Trupanion for over 4 years now. When doing my research into pet insurance, I found this one (Trupanion) to be the best, as they offered a 0 deductible, along with other % of deductibles and for the best price. They also get your re-reimbursement check back to you in a timely fashion.
- INSURER:
Trupanion Canada
- POSTED: 06/22/2015
- BY: Joyce
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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Its one of the best
We had our fur babies on Trupanion for over 4 years now. When doing my research into pet insurance, I found this one (Trupanion) to be the best, as they offered a 0 deductible, along with other % of deductibles and for the best price. They also get your re-reimbursement check back to you in a timely fashion.
- INSURER:
Trupanion
- POSTED: 06/22/2015
- BY: Joyce
- BREED: Miniature Schnauzer
- AGE OF PET: 7 - 10
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Customer Support is Compassionate
Customer service was amazing when I called about the process to submit a claim. There was compassion and calm over the phone. Quentin will be seeing the veterinarians during his recovery. I'm very grateful for the person who took my call and understood my anxiety. This is a very respectful company. Thank You!
- INSURER:
Trupanion
- POSTED: 06/21/2015
- BY: Melody
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Customer Support is Compassionate
Customer service was amazing when I called about the process to submit a claim. There was compassion and calm over the phone. Quentin will be seeing the veterinarians during his recovery. I'm very grateful for the person who took my call and understood my anxiety. This is a very respectful company. Thank You!
- INSURER:
Trupanion Canada
- POSTED: 06/21/2015
- BY: Melody
- BREED: German Shepherd
- AGE OF PET: 7 - 10
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Do NOT Purchase Embrace Pet Insurance!
This this the first time I've purchased insurance for my dog. It's fine until you need them to pay. I have been waiting approx 2 mos.+ and so far I have not seen the reimbursement. Oh, they say a person will contact me, but, of course they do not. Would definitely not recommend this company, and it's a good thing I now know a lot of people with pets.
- INSURER:
Embrace
- POSTED: 06/19/2015
- BY: Jan
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Stingy payouts
Over 10 years in the life of the dog, I paid over $5000 more in vet bills than I got reimbursed, plus the $7000 cost of the policy over 10 yrs. So, I lost $12,500 when my bills were only $8700! One $1100 visit to a heart specialist was reimbursed at only $460. One $2200 bill was reimbursed at $684. All these were legitimate veterinary expenses and I was shocked at how meager the reimbursement was. I won't recommend this company, and won't use it for other pets.
- INSURER:
Nationwide
- POSTED: 06/18/2015
- BY: Happy
- BREED: Greyhound
- AGE OF PET: Over 11 years
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Friendly, helper and efficient :)
One of our female cats had an emergency surgery due a pyometra. Since the first moment, the process had been easy. We have the "Healthy Paws app" just took a bill's picture with our phone, click in "send claim' and... DONE! Was amazing! Later, they emailed us, we check everything and in less than 2 weeks, we had the refund in our mailbox :)
We have 4 cats and we totally recommended Healthy Paws insurance for every family who are looking for an insurance company.
- INSURER:
Healthy Paws
- POSTED: 06/17/2015
- BY: D&I
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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